Warranty/disclaimer, Return requests/inquiries – Omega Speaker Systems iLD Series User Manual
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WARRANTY/DISCLAIMER
OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of one (1) year
from the date of purchase. In addition to OMEGA’s standard warranty period, OMEGA Engineering will extend the warranty
period for one (1) additional year if the warranty card enclosed with each instrument is returned to OMEGA.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will issue an
Authorized Return (AR) number immediately upon phone or written request. Upon examination by OMEGA, if the unit is found
to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply to defects resulting from any
action of the purchaser, including but not limited to mishandling, improper interfacing, operation outside of design limits,
improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of having been tampered
with or shows evidence of having been damaged as a result of excessive corrosion; or current, heat, moisture or vibration;
improper specification; misapplication; misuse or other operating conditions outside of OMEGA’s control. Components which
wear are not warranted, including but not limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither assumes
responsibility for any omissions or errors nor assumes liability for any damages that result from the use of its
products in accordance with information provided by OMEGA, either verbal or written. OMEGA warrants only that the
parts manufactured by it will be as specified and free of defects. OMEGA MAKES NO OTHER WARRANTIES OR
REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL
IMPLIED WARRANTIES INCLUDING ANY WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The remedies of purchaser set forth herein are
exclusive, and the total liability of OMEGA with respect to this order, whether based on contract, warranty, negligence,
indemnification, strict liability or otherwise, shall not exceed the purchase price of the component upon which liability
is based. In no event shall OMEGA be liable for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component”
under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on
humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on
humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY/DISCLAIMER
language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage
whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUESTS/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING
ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM
OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR
number should then be marked on the outside of the return package and on any correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in
transit.
FOR WARRANTY RETURNS, please have the following
information available BEFORE contacting OMEGA:
1. Purchase Order number under which the product was
PURCHASED,
2. Model and serial number of the product under warranty,
and
3. Repair instructions and/or specific problems relative to
the product.
FOR NON-WARRANTY REPAIRS, consult OMEGA for current
repair charges. Have the following information available
BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST of the repair,
2. Model and serial number of product, and
3. Repair instructions and/or specific problems relative to the
product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords our
customers the latest in technology and engineering.
© Copyright 2006 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied,
reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior
written consent of OMEGA ENGINEERING, INC.
TRADEMARK NOTICE:
®
,
omega.com
®
,
, and ™ are Trademarks of OMEGA ENGINEERING, INC.
PATENT NOTICE: This product is covered by one or more of the following patents: U.S. Pat. No. Des. 336,895; 5,274,577/
CANADA 2052599; 2052600 / ITALY 1249456; 1250938 / FRANCE BREVET No. 91 12756 / SPAIN 2039150; 2048066 / UK
PATENT No. GB2 249 837; GB2 248 954 / GERMANY DE 41 34398 C2. Other US and International Patents pending or
applied for.
®