Troubleshooting – Oricom ECO80 User Manual

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Problem

Possible cause(s)

Solution(s)

eco800 Answering System (ONLY)

Answering machine does not record messages.

1. The answer machine may be turned off.
2. The memory may be full.
3. Answer mode may be set to ANSWER ONLY.

1. Switch the answering machine on.
2. Delete some messages.
3. Change the mode to ANSWER & REC.

Cannot access messages remotely.

1. Remote access may be switched off.
2. Wrong PIN is entered.

1. Switch Remote access on.
2. Enter the PIN once again.

Cannot record outgoing message.

1. The memory may be full.

1. Delete messages.

Answering machine stops recording part way through a
message.

1. The memory may be full.
2. The maximum message length is more than 2

minutes.

1. Delete messages.

NOTE

If none of the above solutions help, reset your phone by disconnecting the mains power from the base and removing all batteries from handset/s. Reconnect after 15 minutes.

Troubleshooting

This manual is related to the following products:

ECO800