beautypg.com

Troubleshooting, Self-diagnostic test, Tcp/ip – Oki C6100dn User Manual

Page 122

background image

OkiLAN 8300e Network User’s Guide

Troubleshooting - 122

Troubleshooting

The network addresses used in this manual are shown for example

only. Network addresses used in your installation must be

generated from your own network.

Self-diagnostic test

Printer does not print.

Ensure the printer emulation is set to PS (if available) or

Automatic.

NG is printed in the Self-diagnostic test.

Confirm that the NIC is installed correctly in models that require an

optional NIC card and turn the printer off and on again.

Ensure the network cable is correctly connected and connect to a

different network segment, rerun the test and see if this cures the

fault.

EEPROM Check registers NG.

Confirm that the NIC is installed correctly and turn the printer off

and on again.

Initialize the NIC.

TCP/IP

Printer cannot find the network interface card.

Turn the printer off and on again.

Confirm the network interface is enabled on the printer.

Check there is a response to the interface card command.

Check the network cable is correctly connected.