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19 problem & solution, Customer service – One for All URC-3740 User Manual

Page 19

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19

Problem & Solution

Problem:

Your brand is not listed in
the code section?

The ONE FOR ALL does not
operate your device(s)?

The ONE FOR ALL is not
performing commands
properly?

Problems changing
channels?

Video not recording?

The ONE FOR ALL does not
respond after pressing a
key?

The red LED does not blink
when you press
a key?

Solution:

Try the search method on page 9.

A) Try all the codes listed for your
brand. B) Try the search method on
page 9.

You may be using the wrong code.
Try repeating the Direct Set-Up
using another code listed under
your brand or start the search
method over again to locate the
proper code.

Enter the programme number
exactly as you would on your
original remote.

As a safety feature on your ONE
FOR ALL, you must press the Record
key twice.

Make sure you are using new
batteries and are aiming the ONE
FOR ALL at your device.

Replace batteries with 4 fresh, new
“AAA” alkaline batteries.

Customer Service

In the UK

In Ireland

E-mail : [email protected] (*)

E-mail : [email protected] (*)

Fax

: +31 53 432 9816

Fax

: +31 53 432 9816

Tel.

: 0901-5510010 (£ 0,50 per minute)

Tel.

: 016015986

In Australia

In South Africa

E-mail : [email protected] (*)

E-mail : [email protected]

Fax

: 03 9672 2479

Fax

: 011 417 3274

Tel.

: 1 300 888 298

Fax

: 011 417 3275

Tel.

: 011 417 3074

Tel.

: 011 417 3075

CS.

: 0860 100551

In New Zealand

Ukraine

E-mail : [email protected] (*)

E-mail : [email protected]

Fax

: (06) 878 2760

Fax

: +38 044 4890187

Tel.

: 0508 ONE 4 ALL (663 4 255)

Tel.

: +38 044 4890188

Web.

: www.oneforall.com.ua

Slovakia

Croatia

E-mail : [email protected]

E-mail : [email protected]

Fax

: +421 55 611 8111

Fax

: +385 1 48 16 807

Tel.

: +421 55 611 8131

Fax

: +385 1 48 16 806

Web.

: www.dsi.sk

Web.

: www.tehnocentar.hr

(*)

Just send a blank message, you’ll get auto-reply.