Oricom ECO5100 - Manual (Page 38)

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If you feel this product is not working correctly please consult the user guide and en-
sure that you are using the product in accordance with the instructions. Remove all
extra telephone equipment and connect only this telephone directly to the telephone
socket. If the fault is still present, connect another telephone (if available) to the tele-
phone socket. The results will show you whether the fault lies with this unit or with the
telephone line.
If the product is working correctly, the fault is on the telephone line. Please contact
your network operator for assistance.
To order spare parts, additional handsets, replacement batteries and in case of any
technical issues you may have with the product, please consult our website for further
information or send us an email for a prompt response to your enquiry.
In the unlikely event of a fault developing, please contact us for assistance. If the prod-
uct is then found to be faulty you will be asked to return it directly to us with a copy of
the purchase receipt.
Customer Support
CUSTOMER SUPPORT