Radio Shack 3Com Bigpicture - Manual (Page 38)

T
ROUBLESHOOTING AND
O
NLINE
H
ELP
R
ESOURCES
35
PROBLEM DIAGNOSIS POSSIBLE SOLUTION
The computer or software You may have a conflict between Check to make sure you
will not recognize the video your COM and IRQ ports. have the correct COM port
capture card. and IRQ settings in your
software and/or in the
Windows Control Panel.
You do not see video in an The camera may not be turned on. Verify that the camera is
application’s video window. turned on (a green light on
the front on the camera
indicates power) and
properly plugged into the
capture card.