Troubleshooting guide – Regal Ware W15120 User Manual
Page 11
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Problem
Possible Cause
Solution
Start button does
Unit is not plugged in.
Plug the unit into a rated
not light up.
voltage outlet.
Boiling chamber is not fully
Make sure the boiling
inserted.
chamber is placed properly.
See #8 on page 5
Start button lights
The fan’s delayed start
Wait at least 30 minutes for
but fan does
system has not yet
the fan to start.
not start.
activated the fan.
AquaVié
™
unit
Unit is not plugged in.
Plug the unit into a rated
does not operate.
outlet.
Outlet is defective or fuse
Check fuses or circuit
or circuit breaker has
breakers or call a licensed.
tripped.
electrician.
Electrical power has been
Press start button to restart.
interrupted.
See #9 on page 5.
Steam appears near
The baffle is missing or
Properly install the baffle.
the top of the boiling improperly installed.
See #6 on page 4.
chamber.
Boiling chamber cap is
Securely install the boiling
missing or loose.
chamber cap.
Water leaking from
The cap is on the water
Remove the cap from the
top of unit.
bottle.
water bottle during AquaVié
™
Healthy Water System cycle.
The unit shuts
Loose baffle, missing
The screwed fitting can
off before the cycle
baffle or baffle is not
become loose during cycles.
is complete.
secured properly in the
Assure that this fitting is
spout of the boiling
tightened before each use.
chamber.
The baffle must be installed
with the flat side down (this
means that the hole is down)
and the narrow end inserted
into the spout of the boiling
chamber. See page 5.
The unit is not in a well
AquaVié
™
system must be
ventilated area.
operated in a well ventilated
area for proper heat dissipation.
Machine is equipped with
resetable fuse. If the machine
shuts off due to poor
ventilation, allow unit to cool
and reset. Start the machine
by reinserting the boiling
chamber and pushing the
start button. See page 5.
There is excess scale
Clean the boiling chamber.
build-up in the boiling
See page 7.
chamber.
TROUBLESHOOTING GUIDE