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Troubleshooting, Slim devices – RCA SLIM DEVICE User Manual

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Squeezebox Owner’s Guide

SLIM

DEVICES

Troubleshooting

The following tips and answers to frequently asked questions will help

resolve problems you may encounter. You can find answers to additional

questions on our web site at

http://faq.slimdevices.com/

.

How do I get back to the Squeezebox Setup menu?

Press and hold the

LEFT

arrow for five seconds to bring Squeezebox back to

the setup menu.

How do I reset Squeezebox to factory default settings?

Plug the power connector into Squeezebox while holding down the

Add

button on the remote until you see the Set Up Networking prompt.

The player doesn’t obtain an IP address.

Check all your network connections, and make sure that the DHCP server is

running. Try a different ethernet cable, even if the hub indicates a good link.

Make sure you are using the latest firmware for your router or access point.

Can I connect Squeezebox directly to my computer?

You can connect Squeezebox directly to your computer (without a local

network or hub) using an ethernet crossover cable. You can purchase a

crossover cable at most retail computer stores. Configure your network

adaptor and Squeezebox with static IP addresses so that they can find

each other. Visit

http://faq.slimdevices.com

and search for crossover for

additional information.

I can’t enter my wireless password.

If your network is using WEP encryption, you’ll need the hexadecimal WEP

key for your wireless network. Hexadecimal keys are either 0 or 26 digits

of 0-9 or the letters A to F. Some wireless access points or routers use text

passwords for WEP. The configuration software for your wireless device can

show the key in hexadecimal. Airport users can use Airport Admin Utilities.

Use the Base Station menu to find the Equivalent Network Password and

use the value displayed.

The web interface won’t come up, even though Squeezebox is working.

Try using the following URL:

http://127.0.0.1:9000/

. (Be sure to type the

http://

” part, as some versions of Internet Explorer require it when

accessing a URL by IP address.)