Rheem Electric Domestic Water Heater - Manual (Page 35)

RHEEM MAINS PRESSURE WATER HEATER WARRANTY
(EXCLUDING SOLAR) - AUSTRALIA ONLY
WARRANTY CONDITIONS
1. This warranty is applicable only to water heaters
manufactured from 1 st September 2006.
2. The water heater must be installed in accordance with
the Rheem water heater installation instructions,
supplied with the water heater, and in accordance with
all relevant statutory and local requirements of the
State in which the water heater is installed.
3. Where a failed component or water heater is replaced
under warranty, the balance of the original warranty
period will remain effective. The replaced part or water
heater does not carry a new warranty.
4. Where the water heater is installed outside the
boundaries of a metropolitan area as defined by
Rheem or further than 25 km from a regional Rheem
branch office, or an Accredited Service Agent, the cost
of transport, insurance and travelling costs between the
nearest Rheem Accredited Service Agent’s premises
and the installed site shall be the owner’s responsibility.
5. Where the water heater is installed in a position that
does not allow safe, ready access, the cost of
accessing the site safely, including the cost of
additional materials handling and / or safety equipment,
shall be the owner’s responsibility.
6. The warranty only applies to the water heater and
original or genuine (company) component replacement
parts and therefore does not cover any plumbing or
electrical parts supplied by the installer and not an
integral part of the water heater, e.g. pressure limiting
valve; isolation valves; non-return valves; electrical
switches; pumps or fuse.
7. The water heater must be sized to supply the hot water
demand in accordance with the guidelines in the
Rheem water heater literature.
WARRANTY EXCLUSIONS
1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE RHEEM WATER
HEATER WARRANTY, HOWEVER THE FOLLOWING EXCLUSIONS MAY CAUSE THE WATER HEATER
WARRANTY TO BECOME VOID AND MAY INCUR A SERVICE CHARGE AND / OR COST OF PARTS.
a) Accidental damage to the water heater or any
component, including: Acts of God; failure due to
misuse; incorrect installation; attempts to repair the
water heater other than by a Rheem Accredited
Service Agent or the Rheem Service Department.
b) Where it is found there is nothing wrong with the water
heater; where the complaint is related to excessive
discharge from the temperature and / or pressure relief
valve due to high water pressure; where there is no
flow of hot water due to faulty plumbing; where water
leaks are related to plumbing and not the water heater
or water heater components; where there is a failure of
gas, electricity or water supplies; where the supply of
gas, electricity or water does not comply with relevant
codes or acts.
c) Where the water heater or water heater component has
failed directly or indirectly as a result of: excessive
water pressure; excessive temperature and / or thermal
input; blocked overflow / vent drain; corrosive
atmosphere; ice formation in the pipe work to or from
the water heater.
d) Where the water heater is located in a position that
does not comply with the Rheem water heater
installation instructions or relevant statutory
requirements, causing the need for major dismantling
or removal of cupboards, doors or walls, or use of
special equipment to bring the water heater to floor or
ground level or to a serviceable position.
e) Repair and / or replacement of the water heater due to
scale formation in the waterways or the effects of either
corrosive water or water with a high chloride or low pH
level when the water heater has been connected to a
scaling or corrosive water supply or a water supply with
a high chloride or low pH level as outlined in the
Owner’s Guide and Installation Instructions booklet.
35
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY EXCLUDES ANY
AND ALL CLAIMS FOR DAMAGE TO FURNITURE, CARPETS, WALLS, FOUNDATIONS OR ANY OTHER
CONSEQUENTIAL LOSS EITHER DIRECTLY OR INDIRECTLY DUE TO LEAKAGE FROM THE WATER
HEATER, OR DUE TO LEAKAGE FROM FITTINGS AND / OR PIPE WORK OF METAL, PLASTIC OR
OTHER MATERIALS CAUSED BY WATER TEMPERATURE, WORKMANSHIP OR OTHER MODES OF
FAILURE.