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Troubleshooting – Radio Shack CID-2904 User Manual

Page 25

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25

Troubleshooting

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Troubleshooting

If your CID is not working as it should,
these suggestions might help you elimi-
nate the problem.

Problem

Suggestions

Display is
blank.

Replace the batteries. See
“Installing Batteries/Setup”
on Page 10.

You have an
incoming call,
but do not
receive any
call informa-
tion.

Someone picked up a tele-
phone on the same phone
line before the CID recorded
the call record. This is not a
malfunction.

Check that the CID is cor-
rectly and securely con-
nected.

Call your phone company to
verify that your Caller ID ser-
vice is active.