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Limited warranty – RCA DRC6368 User Manual

Page 2

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811-838391W040

Symptom Cause (and remedy)

• Ensure the AC power adapter is connected.
• The unit is not turned on.

• Make sure that you select ON mode.
• The volume control is located on the side of the unit - please try adjusting this.
• The system is in PAUSE mode. Press the PLAY button to return to normal play mode.
• The unit is in FAST-FORWARD or FAST-REVERSE mode. Press the

PLAY button to

return to normal play mode.

• Make sure the AUDIO/VIDEO output connections are correct.
• The DTS DVD disc cannot be decoded to have speaker output.
• The unit is too hot; shut off the unit for 30 minutes to cool it down.

• The region number of the disc doesn't match the region number of this unit.

• Clean the disc.
• The disc is scratched.
• Please adjust the LCD's brightness and contrast using the SETUP button on the panel.

• The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
• Clean the disc.

• There is no disc inside. (“No Disc” appears on the screen).
• Insert the disc correctly with the playback side facing down.
• Clean the disc.
• The unit and disc region number are incompatible.
• Condensation may have formed inside the unit due to a sudden change in temperature.

Wait about an hour for it to clear and try again.

No power.

No sound or only
a very low-level
sound is heard.

No picture.

The picture is not
clear.

Severe hum or
noise is heard.

The disc does
not play.

System Setup

1. Press the SETUP button in STOP mode.
2. Press the / button to select System Page.
3. Press the / button to select the option (TV

Display or Default), then press the button.

4. Press the / button to adjust the settings, then

press the PLAY button to confirm.

5. Repeat steps 3 and 4 to adjust other options. Press

the button to return to the previous menu.

6. Press the SETUP button to exit the menu.

Default
It takes 3-5 seconds to reset the DVD settings to the factory default.

TV Display
Pan Scan
• When wide-screen video is played, this mode clips the right and left sides

of the image so that it can be viewed on a conventional screen.

• Some wide-screen DVDs that do not permit PAN SCAN mode playback are

automatically played in LETTERBOX mode (black bands that appear at the
top and bottom of the screen).

Letter Box
• When wide-screen video is played in this mode on a conventional screen,

black bands appear at the top and bottom of the screen.

Wide Screen
• This is the correct mode for playing wide-screen videos on the unit screen

or other external wide-screens.

Notes:
• The displayable picture size is preset on the DVD. Therefore the playback

picture of some DVDs may not conform to the picture size selected.

• When you play DVDs recorded in the 4:3 aspect ratio, the playback picture

will always appear in the 4:3 aspect ratio regardless of the TV display
setting.

• Select Wide Screen to conform the LCD screen on the unit. Always be sure

that your TV display conforms to the actual TV in use if you connect the
unit to a TV.

Wide Screen

Letter Box

Cut off when a wide-screen
video image is played.

Pan Scan

Tv Display
Default

Wide
No

Go To System Page

- - System Page - -

System

Language

Video

Language Setup

1. Press the SETUP button in STOP mode.
2. Press the button to select Language Setup Page.
3. Press the / button to select the option (OSD

Language, Audio, Subtitle or Disc Menu), then press
the button.

4. Press the / button to select your preferred

language, then press the PLAY button to confirm.

5. Repeat steps 3 and 4 to adjust other options. Press

the button to return to the previous menu.

6. Press the SETUP button to exit the menu.

Notes:
• Some DVDs may not play in the audio language you selected. A prior language may be programmed on

the disc.

• Some DVDs may be set to display subtitles in a language other than the one you selected. A prior subtitle

language may be programmed on the disc.

• Some DVDs allow you to change subtitle selections using the disc menu only. If this is the case, press the

MENU button and choose the appropriate subtitle language from the selection on the disc menu.

• Some DVDs may not include your pre-selected language. In this case, the DVD player automatically displays

disc menus consistent with the disc's initial language setting.

Video Setup

1. Press the SETUP button in STOP mode.
2. Press the / button to select Video Setup Page.
3. Press the

/

button to selec t the option

(Brightness or Contrast), then press the button.

4. Press the / button to adjust the setting, then

press the PLAY button to confirm.

5. Repeat steps 3 and 4 to adjust other options. Press

the button to return to the previous menu.

6. Press the SETUP button to exit the menu.

Go To Language Setup Page

- - Language Setup Page - -

System

Language

Video

OSD Language
Audio
Subtitle
Disc Menu

Eng
Eng
Off
Eng

Brightness
Contrast

Go To Video Setup Page

- - Video Setup Page - -

Language

00
00

System

Video

This owner’s manual explains the basic instructions for operating this unit. Some DVDs are produced in

a manner that allows specific or limited operation during playback. Therefore, this unit may not respond

to all operating commands. THIS IS NOT A DEFECT. Please refer to the instructions accompanying the

specific DVD in question for more information about the options available on that DVD.

“ ” may appear on the screen during operation. A “ ” means the desired operation is not permitted

by the unit or disc.

Playing a Disc (Basic Playback)

Troubleshooting Guide

Maintenance

Customizing the Function Settings

Viewing JPEG Files

Cleaning the Disc

A defective or soiled disc inserted into the unit can cause sound to drop out during playback.
Handle the disc by holding its inner and outer edges.
• Do NOT touch the surface of the unlabeled side of the disc.
• Do NOT stick paper or tape on the surface.
• Do NOT expose the disc to direct sunlight or excessive heat.
• Clean the disc before playback. Wipe the disc from the center outward with a cleaning

cloth.

• NEVER use solvents such as benzine or alcohol to clean the disc.
• Do NOT use irregular shaped discs (example: heart shaped, octagonal, etc.). They may cause malfunctions.

Cleaning the Unit

• Be sure to turn the unit off and disconnect the AC power adapter before cleaning the unit.
• Wipe the unit with a dry soft cloth. If the surfaces are extremely dirty, wipe clean with a cloth that has

been dipped in a weak soap-and-water solution and wrung out thoroughly, then wipe with a dry cloth.

• Never use alcohol, benzine, thinner, cleaning fluid or other chemicals. Do NOT use compressed air to

remove dust.

Important Note

• Before transporting the unit, remove the disc from the disc compartment.

This unit can play JPEG files recorded on a CD-R or CD-ROM disc (CD-RW is not recommended).

Viewing JPEG Files

1. Slide the open knob rightwards to open the disc

door.

2. Hold a JPEG file disc by its edges and gently push it

onto the spindle with the label side facing up until
you hear a “click”.

3. Close the disc door. The JPEG files on the disc will be

displayed automatically or a folder list appears.

4. Press the STOP button to display a folder list. Press

the or button to highlight a JPEG file to play.
Press the PLAY button to start playback.

Notes:
• You can press the PAUSE button to freeze the picture. Press the

PLAY button to resume picture slide

show.

• You can press the STOP button to quit playback.
• You can press and hold the

PREV or

NEXT button to change the picture.

• You can press the Cursor buttons ( , , , ) to rotate direction of the picture by 90

o

.

• Some discs may not permit this operation.

00:00

00:00

001/035

\

DSCN0281

DSCN0282

DSCN0283

DSCN0284

DSCN0285

DSCN0286

Pausing Playback (STILL Mode)

Press the PAUSE button. To resume normal playback, press the PLAY button.
Each time you press the PAUSE button, the picture advances one frame on a DVD.

Skip (Forward / Reverse)

Press the

NEXT button to advance chapters on a DVD.

Press and hold the

NEXT button to skip to the next tracks on an Audio CD.

Press the

PREV button to go back to the previous chapters on a DVD.

Press and hold the

PREV button to skip to the previous tracks on an Audio CD.

Stopping Playback

Press the STOP button at the location where you want to interrupt playback. To resume playback at the
position where the disc was stopped, press the PLAY button.
If you press the STOP button twice, the unit’s memory will be cleared and pressing the

PLAY button will

reset the DVD to the beginning.

Playing a Disc

1. Slide the CHARGE / STANDBY / ON switch on the left side of the unit to the ON position.

See Customizing the function settings before proceeding to step 2.

2. Slide the open knob rightwards to open the disc door.
3. Hold the disc by its sides and carefully place it onto the spindle with the label

side facing up, pushing gently until you hear a “click”.

4. Gently push the disc door closed. It takes a short while for your unit to load

the disc. After loading, for most DVDs, the unit will automatically start playing
or take you to the main menu.

5. If the unit does not automatically start playing the DVD, press the

PLAY

button.

Adjust the LCD Screen

You can adjust the Brightness, Panel Display or Contrast of the LCD screen in PLAYBACK mode.
1. Press the SETUP button in PLAYBACK mode.
2. Press the / button to select Brightness, Panel Display or Contrast.
3. Then press the / button to change the setting.
4. Press the SETUP button to exit the menu.

Subtitle Selection

1. While a DVD is playing, press the SUBTITLE button to display the current language setting, as shown in the

example.

2. Press the SUBTITLE button repeatedly to select the desired subtitle language. You can turn subtitles off by

pressing the SUBTITLE button repeatedly until “

Subtitle Off

Subtitle Off

” is displayed.

Notes:
• Some DVDs are set to display subtitles automatically, and you cannot turn them off even if you set the

subtitle function to off.

• During some scenes, the subtitles may not appear immediately after you select your desired scene.
• The number of subtitle languages recorded differs depending on the disc. If only one language is recorded,

the language does not change.

• This function can only be used for discs on which subtitles have been recorded in multiple languages.
• Some DVDs allow you to change subtitles via the disc menu only. If this is the case, press the MENU button

and choose the appropriate subtitle on the disc menu.

Fast Forward / Fast Reverse

1. Press the

SEARCH or

SEARCH button when a DVD is playing. Each time you press the

SEARCH or

SEARCH button, the playback speed changes in the following sequence: (For an Audio CD, press and

hold the

SEARCH or

SEARCH button to perform fast forward/reverse.)

2. Press the PLAY button when you reach the desired point to resume normal playback.
Notes:
• The DVD player mutes sound and subtitles during reverse and forward scan of DVDs.
• The fast playback speed may differ depending on the disc.

Audio Selection

On some DVDs, the sound is recorded in two or more formats. Follow the directions below to select the preferred
language and sound system.
1. While a disc is playing, press the AUDIO button to show the current audio format number.

2. Press the AUDIO button repeatedly to select the desired audio format.
Notes:
• If only one audio format is recorded on the DVD, the number does not change.
• Some DVDs allow you to change audio selections via the disc menu only. If this is the case, press the MENU

button and choose the appropriate language on the disc menu.

• You can select different audio channels (Stereo, Mono Left, Mono Right or Mix-Mono) on an Audio CD by

pressing the AUDIO button repeatedly.

Audio 1/3:Dolby D 2ch English

Audio 1/3:Dolby D 2ch English

Subtitle 02/03:Spanish

Subtitle 02/03:Spanish

2x

4x

8x

16x

2x

4x

8x

16x

2x

4x

8x

16x

2x

4x

8x

16x

Printed in China

Limited Warranty

AVC MULTIMEDIA (“AVC”) makes the following limited warranty. This limited warranty extend to the original
consumer purchaser and is limited to non-commercial use of the product.

One Year Parts & Labor Warranty

AVC products purchased in the United States or Canada are warranted to be free from defects in materials or
workmanship for a period of one year from the date of their original retail purchase. If the unit fails to conform to
this warranty, we will service the product using new or refurbished parts and products, at AVC’s sole discretion.
During a period of one year from the effective warranty date, AVC will provide, when needed, service labor to
repair a manufacturing defect at its designated Service Center. To obtain warranty service in the United States or
Canada, you must first call our Customer Support Center at 1-800-506-5746 or 1-877-252-6873, during the

hours listed in the box on the right. The determination of service will be made by AVC Customer Support. PLEASE

DO NOT RETURN YOUR UNIT TO AVC WITHOUT PRIOR AUTHORIZATION. New or remanufactured replacements for
defective parts or products will be used for repairs by AVC at its designated Service Center for one year from the effective
warranty date. Such replacement parts or products are warranted for an additional one year from the date of repair
or replacement. The Customer will be required to ship the unit to the Service Center indicated at the time Customer
Support is contacted to make the necessary repairs. The customer is responsible for all transportation charges to the
service facility.

Packaging and Shipping Instruction

When you send the product to the AVC service facility you must use the original carton box and packing material or an
equivalent as designated by AVC.

LIMITED WARRANTY

Your Responsibility

1) You must retain the original sale receipt to provide proof of purchase.
2) These warranties are effective only if the product is purchased and operated in the United States or Canada.
3) Warranties extend only to defects in material or workmanship, and do not extend to any product or parts

which have been lost or discarded, or damage to product or parts caused by misuse, accident, improper
operation or maintenance, or use in violation of instructions provided with the product, or to product which
has been altered or modified without authorization of AVC, or to products or parts thereof which have had
the serial number removed or changed.

Out of Warranty

All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular
purpose, are expressly limited to the duration of the limited warranties set forth above. With the exception of
any warranties implied by state law as hereby limited, the foregoing warranty is exclusive and in lieu of all other
warranties, guarantees, agreements and similar obligations of manufacturer or seller with respect to the repair or
replacement of any parts. In no event shall AVC be liable for consequential or incidental damages.
No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these
warranties in any manner whatsoever. The time within action must be commenced to enforce any obligation of

AVC arising under the warranty or under any statute, or law of the United States or Canada or any state thereof, is
hereby limited to one year from the date of purchase. This limitation does not apply to implied warranties arising
under state law.
This warranty gives you specific legal rights and you may also have other rights, which may vary, from state to state.
Some states do not allow limitation on how long an implied warranty lasts, when an action may be brought, or the
exclusion or limitation of incidental or consequential damages, so the above provisions may not apply to you.

For more information on other products and services, please visit our web site at

www.RCAav.com

Important:
Also keep your "Bill of Sale" as proof of purchase.

Model no. .......................................................................... Product name ...........................................................................

Type of set .......................................................................... Serial no. .....................................................................................

Invoice no. .......................................................................... Date purchased .......................................................................

Dealer name ......................................................................

FOR SERVICE AND REPAIR, PLEASE VISIT

www.RCAav.com

Specifications and external appearance are subject to change without notice.

© 2009 AVC MULTIMEDIA

In the event your product requires repair after the limited warranty period has expired, please contact our
Customer Support Center at 1-800-506-5746, 1-877-252-6873 or

www.RCAav.com

Hours: Monday–Thursday: 9am–7pm, Friday: 9am–5pm, Saturday: 9am–NOON Eastern time.
Important:
You are responsible for any transportation, shipping or insurance relative to the return of product to our
Product Returns Center.