Registration and tech-support, 1. how to register, 2. software update and support – Ratoc Systems CBFW3 User Manual

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9. Registration and Tech-Support

9-1. How to Register

We highly recommend to register yourself as our customer through our on-line registration.

1. On the Internet, access our site (http://www.ratocsystems.com/english/)

2. Follow window menu guide to register.

3. Fill out and submit the registration form.

9-2. Software Update and Support

-Software Update-

The latest driver and application software are subject to change for improvement or bug fix.

You can download the latest version from our web site.

(http://www.ratocsystems.com/english/)

-Technical Support-

You can get a Tech support from RATOC at the following.

(Open Monday - Friday,9:30A.M. to 5:00P.M.(PST))

RATOC Systems International,Inc. Tech support

Address: 1933 O’Toole Avenue Suite A109

SanJose, CA 95131, U.S.A.

Phone : (408)955-9400

Fax : (408)955-9402

Web : http://www.ratocsystems.com/english/

NOTE

Please include the following information:

•Our product name, serial number, and product description

•Host Computer Name, Windows version

•Application software/driver version