NEC Care Express5800/FT User Manual

Page 11

ServerCare Service

When arranging for a hardware repair, you will speak with a
trained technician. The technician will determine whether you
have a hardware or software failure and then will provide you
with the appropriate service options. If appropriate, you will
be given instructions on how to return your CRU part in a
NECAM supplied box. You may be given a reference number
that you should retain for your records.

If NEC authorizes on-site service for your repair, a qualified
technician will arrive at your site the next business day from
the ti me of dispatch. If you are located outside of a service
coverage area, travel charges will be applied.

All parts or systems returned to NECAM must be accompanied
with an RMA (Return Material Authorization) number. To
obtain an RMA number for product return, please contact the
FT Customer Support line at: 1-866-269-1239.

NEC Corporation of America may require that you provide the
original bill of sale or receipt as proof of purchase in order to
obtain warranty service. Please retain such proof of purchase
with your records.

Limitation of Damages and Implied Warranties

NEC Corporation of America's sole liability for any defective
product is limited to the repair or replacement of the product
at our option. NEC Corporation of America shall not be liable
for:

Damage to other property caused by any defects in this

product, damages based upon inconvenience, loss of use of
the product, loss of time or data, commercial loss; or

Any other damages of any kind.

NEC CORPORATION OF AM ERICA M AKES NO OTHER
EXPRESS WARRANTY WITH RESPECT TO THIS
PRODUCT. ANY IM PLIED WARRANTIES, INCLUDING
BUT NOT LIM ITED TO ANY IM PLIED WARRANTY OF
M ERCHANTABILITY OR FITNESS, ARE LIM ITED IN
DURATION TO THE TERM OF THE EXPRESS
WARRANTY STATED HEREIN. LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAM AGES UNDER
ANY WARRANTIES IS EXCLUDED TO THE EXTENT
PERM ITTED BY LAW.