Solving network problems, Where to get help, Solving network problems where to get help – Nortel Networks 822p User Manual
Page 87: Contacting technical support
Solving Problems
87
Solving Network Problems
You don’t see your projector in the EMP Monitor window.
■
Make sure that you’ve connected the projector to the network and
configured it correctly; see page 91. Also, make sure you’ve
registered the projector with EMP Monitor; see page 95.
■
Make sure that Standby Mode in the projector’s Extended menu
is set to
Network On
■
If the computer you are using is running Windows XP or 2000,
you must be logged in as the Administrator.
■
Try restarting your computer.
You don’t receive an e-mail over the network when a
projector problem occurs.
■
Make sure that Standby Mode in the projector’s Extended menu
is set to
Network On
■
Make sure that you’ve connected the projector to the network and
configured it correctly; see page 91.
■
Make sure you set up projector e-mail alerts correctly in the
Network menu (see page 93) or in EMP Monitor (see page 98).
Where To Get Help
Epson provides these technical support services:
Internet Support
Visit Epson’s support website for solutions to common problems with
the
and documentation, get FAQs and troubleshooting advice, or e-mail
Epson with your questions.
Visit
developing successful presentations.