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Reference, Troubleshooting – NAD Blu-ray Disc Player T587 User Manual

Page 22

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REFERENCE

TROUBLESHOOTING

CONDITION

POSSIBLE CAUSES

POSSIBLE SOLUTIONS

No power.

The power cord is disconnected.

Plug the power cord into the wall outlet

securely.

The power is on, but the T 587 does not

work.

No disc is inserted.

Insert a disc.

No picture.

The TV is not set to receive video input signal

from the T 587

Select the appropriate video input mode on

the TV.

The video cable is not connected securely.

Connect the video cable securely.

Mismatched resolution setting between the

T 587 and the TV.

Check TV capability.

Set the Resolution according to your TV’s

capability.

No sound.

The connected equipment is not capable of

detecting or decoding audio signal from the

T 587.

Connect the audio output of the T 587 to an

equipment with appropriate audio decoders.

The power of the equipment connected with

the audio cable is turned off.

Turn on the equipment connected with the

audio cable.

The AUDIO output settings are incorrect.

Check audio output settings as configured in

the Audio Setup menu.

The T 587 does not start playback.

An unplayable disc is inserted.

Insert a playable disc. (Check the disc type

and regional code.)

The rating level is set.

Cancel the rating function or change the

rating level.

BD-Live feature does not work.

External USB device is not connected.

Connect USB device to the front panel USB

port.

Internet connection is not established.

Ensure that the T 587 is connected to the

local area network and can access the

internet.

The remote control does not work

properly.

T 587 front panel is in very bright sunlight or

ambient light.

Reduce sunlight/room lighting.

IR transmitter window on remote or IR receiver

window is obstructed.

Check IR windows and ensure clear line-of-

sight from remote to T 587.

The remote control batteries are dead.

Replace the remote control batteries.

NOTES ON DISCS

HANDLING DISCS

Do not touch the playback side of the disc. Hold the disc by the edges so that
fingerprints do not get on the surface. Never stick paper or tape on the disc.

STORING DISCS

After playing, store the disc in its case. Do not expose the disc to direct
sunlight or sources of heat and never leave it in a parked car exposed to
direct sunlight.

CLEANING DISCS

Fingerprints and dust on the disc can cause poor picture quality and sound
distortion. Before playing, clean the disc with a clean cloth. Wipe the disc
from the center out.

Do not use strong solvents such as alcohol, benzine, thinner, commercially
available cleaners, or anti-static spray intended for older vinyl records.

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