NordicTrack C 2300 NCTL12940 - Manual (Page 29)

29
TROUBLESHOOTING
Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and
follow the steps listed. If further assistance is needed, please call our Customer Service Department toll-
free at 1-888-936-4266, Monday through Friday, 8h00 until 18h30 eastern time (excluding holidays).
PROBLEM: The power does not turn on
SOLUTION: a. Make sure that the power cord is plugged into a surge suppressor, and that the surge suppressor
is plugged into a properly grounded outlet (see page 10). Use only a single-outlet surge suppres-
sor that meets all of the specifications described on page 10. Important: The treadmill is not com-
patible with GFCI-equipped outlets.
b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.
c. Check the reset/off circuit breaker located on the
treadmill frame near the power cord. If the switch pro-
trudes as shown, the circuit breaker has tripped. To
reset the circuit breaker, wait for five minutes and
then press the switch to the reset position.
PROBLEM: The power turns off during use
SOLUTION: a. Check the reset/off circuit breaker (see the drawing above). If the circuit breaker has tripped, wait
for five minutes and then press the switch to the reset position.
b. Make sure that the power cord is plugged in. If the power cord is plugged in, unplug it, wait for five
minutes, and then plug it back in.
c. Remove the key from the console. Reinsert the key fully into the console.
d. If the treadmill still will not run, please call our Customer Service Department, toll-free.
PROBLEM: The displays of the console do not function properly
SOLUTION: a. Remove the key from the console and unplug the
power cord. Carefully tip the Uprights (69) down as
shown in drawing a. Remove the two Front Belly Pan
Screws (3) and the two Screws (83) from the Hood
(23);
remember which hole each Screw was re-
moved from. Raise the Uprights back to the vertical
position and carefully remove the Hood.
Locate the Reed Switch (10) and the Magnet (7) on the
left side of the Pulley (8). Turn the Pulley until the
Magnet is aligned with the Reed Switch.
Make sure
that the gap between the Magnet and the Reed
Switch is about 3 mm (1/8 in.). If necessary, loosen
the Screw (27) and move the Reed Switch slightly.
Retighten the Screw. Reattach the Hood (23), making
sure that the Screws (3, 83) are inserted into the same
holes from which they were removed. Run the treadmill
for a few minutes to check for a correct speed reading.
7
83
3
69
23
a
8
27
3 mm
Top
View
10
Tripped Reset
c