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Trouble shooting guide – Napoleon Fireplaces GVFS20P User Manual

Page 14

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14

W415-0559 / 02.15.06

Main burner goes
out; pilot stays on.

Pilot fl ame is not large enough
or not engulfi ng the thermo-
pile

- service or replace Oxygen Depletion Sensor System
- correct piping and/or regulator to provide correct pressure

Thermopile shorting

- clean thermopile connection to the valve. Reconnect.
- replace Oxygen Depletion Sensor System / valve.

Remote wall switch wire is too
long; too much resistance in
the system.

- shorten wire to correct length or wire gauge.

Faulty thermostat or switch.

- replace.

Pilot burning; no
gas to main burner;
gas knob is on ‘HI’;
wall switch / ther-
mostat is on.

Themostat or switch is de-
fective.

- connect a jumper wire across the wall switch terminals; if main burner
lights, replace switch / thermostat.

M a i n b u r n e r o r i f i c e i s - remove stoppage in orifi ce.

Faulty valve.

- replace.

Wall switch wiring is defec-
tive.

- disconnect wires from valve. Connect a jumper wire across terminals
1 & 3; if the main burner lights, check the wires for defects and / or
replace wires.

Pilot goes out when
the gas knob is re-
leased.
The gas valve has
an interlock device
which will not al-
low the pilot burn-
er to be lit until
the thermocouple
has cooled. Allow
approximately 60
seconds for the
thermocouple to
cool.

S y s t e m i s n o t c o r r e c t l y
purged.

- purge the gas line.

Thermocouple shorting /
faulty.

- loosen and tighten thermocouple.
- clean thermocouple and valve connection.
- replace Oxygen Depletion Sensor System
- test and replace valve.

Faulty valve.

- replace.

Out of propane gas.

- fi ll the tank.

Pilot fl ame is not large enough.
(Supply pressure too low.)

- service or replace Oxygen Depletion Sensor System

ELECTRODE

PILOT
BURNER

THERMOCOUPLE

THERMOPILE

Pilot will not light.

- check if pilot can be lit by a match
- check that the wire is connected to the push button ignitor.
- check if the push button ignitor needs tightening.
- replace the wire if the wire insulation is broken or frayed.
- replace the electrode if the ceramic insulator is cracked or broken.
- replace the push button ignitor.

No spark at pilot burner

- fi ll the tank.

Out of propane gas

No gas at the pilot burner

- check that the manual valve is turned on.
- check the pilot orifi ce for blockage.
- replace the valve / Oxygen Depletion Sensor System.
- call the gas distributor.

Main burner goes
out; pilot goes out.

Insuffi cient air supply

- open window or door. (Use one of the methods described in ANSI
Z223.1 Section 5.3 or the applicable local code.)

Out of propane gas.

- fi ll the tank.

Pilot fl ame is not large enough.
(Supply pressure too low.)

- service or replace Oxygen Depletion Sensor System
- correct piping and / or regulator to provide correct pressure.

TROUBLE SHOOTING GUIDE

SYMPTOM

PROBLEM

TEST SOLUTION

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