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Play, Network – Philips BDP5500 User Manual

Page 24

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24 EN

Play

Cannot play a disc.

• Clean the disc.

• Make sure that the disc is correctly loaded.

• Make sure that this player supports the

disc. See "Specifications".

• Make sure that this player supports the

region code of the DVD or BD.

• For DVD±RW or DVD±R, make sure that

the disc is finalized.

Cannot play DivX video files.

• Make sure that the DivX video file is

complete.

• Make sure that the video file name

extension is correct.

• To play DivX DRM protected files from a

USB storage device or a network, connect

this player to a TV through HDMI.

DivX subtitles do not display correctly.

• Make sure that the subtitle file has the

same name as the DivX video file.

• Make sure that the subtitle file has an

extension name supported by this player

(.srt, .sub, .txt, .ssa, or .smi).

Cannot read the contents of a connected USB

storage.

• Make sure that the format of the USB

storage device is compatible with this

player.

• Make sure that the file system on the USB

storage device is supported by this player.

• For a USB HDD (a portable hard disc

drive), an external power source may be

needed.

'No entry' or 'x' sign is displayed on the TV.

• The operation is not possible.

EasyLink feature does not work.

• Make sure that this player is connected

to the Philips brand EasyLink TV, and the

EasyLink option is turned on (see "Use

your Blu-ray disc/ DVD player" > "Use

Philips EasyLink").

Cannot access BD-Live features.

• Make sure that this player is connected to

the network (see "Use your Blu-ray disc/

DVD player" > "Set up a network").

• Make sure that the network installation is

made (see "Use your Blu-ray disc/ DVD

player" > "Set up a network").

• Make sure that the Blu-ray disc supports

BD-Live features.

• Clear memory storage (see "Change

settings" > "Advanced options (BD-Live

security, clear memory...)").

Cannot download video from an online video

store.

• Make sure that this player is connected to

the network (see “Use your Blu-ray disc/

DVD player” > “Set up a network”).

• Make sure that this player is connected to

the TV through an HDMI cable.

• Make sure that the SD card is formatted,

has enough memory to download the

video, and is of type SDHC Class 6.

• Make sure that you have paid for the video,

and it is within the rental period.

Network

Wireless network is not found or distorted.

• Make sure that the network is correctly

connected (see "Use your Blu-ray disc/

DVD player" > "Set up a network").

• Make sure that the network installation is

made (see "Use your Blu-ray disc/ DVD

player" > "Set up a network").

• Make sure that the wireless network is

not disturbed by microwave ovens, DECT

phones, or other neighboring Wi-Fi devices.

• If the wireless network does not work

properly, try a wired network installation

(see "Use your Blu-ray disc/ DVD player" >

"Set up a network").

Smart TV does not work.

• Make sure that the network is correctly

connected (see "Use your Blu-ray disc/

DVD player" > "Set up a network").