Polaroid m536 - Manual (Page 95)

94 Polaroid m536 Digital Camera User Guide
www.polaroid-digital.com
95 Polaroid m536 Digital Camera User Guide
www.polaroid-digital.com
11 Troubleshooting Problems
The troubleshooting guide is designed to help you. If problems continue,
please contact customer support. Details are provided under “Getting
Help”.
Symptom Problem Solution
I receive an error
message when I am
installing “Polaroid
m536 Camera Driver”.
“Polaroid m536 Camera
Driver” does not load.
Shut down all other applications and attempt to reinstall
the driver.
Check to see if the USB controller in your BIOS is
activated. If this does not work contact your national
customer support representative, refer to the instruction
manual included with your PC.
I cannot upload images
to my computer.
Connection failure. Check all cable connections are secured.
Camera Driver is not
installed.
You need to install the camera driver for Windows 98SE
systems.
I cannot run the
“Polaroid m536
Camera Driver”.
Conflict with another
camera driver or capture
device.
If you have another camera installed on your computer,
remove it and it’s driver completely from your system to
avoid conflicting with it.
My CD Installation
wizard does not work.
The auto installation
file is switched off
or The CD-ROM is
disconnected.
Go to the computer desktop. Right click on “My
Computer”. Click “Properties”. Select “Device Manager”.
Double click on “CD_ROM”, double click on “CD-R
(normally the manufacturer’s name. Click on “Settings”.
Ensure both “Auto insert notification” and the
“disconnect” are ticked. If you change the settings the
computer will ask you to restart your PC. Click “Yes”.
Images are not shown
on TV.
Video cable is not
connected correctly.
Make sure the video cable is connected to the TV “Video
In” socket.
The video clip (AVI) file
cannot be played.
DivX codec is not
installed yet.
Download and install the DivX or DivX Doctor II from CD
The camera is detected
by the Windows and
works properly. But
a driver letter of the
Removable disk is not
created.
The removable disk
crashes with the
network drives.
Disconnect the crashed network drive and reserve this
drive letter for the camera.