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9 frequently asked questions – Philips SPB4230WA/17 User Manual

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Alarm type

Battery back-up

Slow, beeping sound (approximately

0.47Hz)

Low battery

Rapid beeping sound (approximately

1.824Hz)

Overload

Continuous beeping sound

Other

Operating environment 3,500 meters

maximum elevation, 9 – 95% humidity,

non-condensing, 0 – 40° C

Noise level

<40dBA (1 meter from surface)

*UL-listed rating

9 Frequently asked

questions

Here you will find the most frequently

asked questions and answers about your

UPS. For further help, visit www.philips.

com/support or call 919-573-78563 in

North America.

To keep the warranty valid, never try

to repair the system yourself. If you

encounter problems when you use your

UPS, check the following points before

you contact Philips. If the problem remains

unsolved, go to the Philips website www.

philips.com/support or contact Philips at

919-575-7863 in North America. When

you contact Philips, make sure that your

UPS is nearby and the model number and

serial number are available.

What should I do if I cannot turn the UPS

on or the LED light will not illuminate?

This may occur if the battery voltage

is less than 10V. Recharge the UPS for

a minimum of six hours. If the problem

persists, it may be PCB (Printed Circuit

Board) failure. You will have to call for

service to replace the PCB.

What should I do if my UPS is always

operating in the battery back-up mode?

First, make sure the power cord is

securely engaged in the AC outlet. If the

power cord is secure, it may be possible

the AC fuse is burnt out. Check the fuse

and replace, if necessary. If the AC fuse is

operational and the problem persists, the

line voltage may be too high, too low or

blacked out. In this case, you must wait for

a return to normal conditions. If none of

these solutions return the UPS to normal

operation, it may be PCB failure. You will

have to call for service to replace the PCB.

What should I do if the UPS back-up time

is too short?

This could occur if the UPS battery is

not fully charged. Recharge the UPS bat-

tery for a minimum of six hours. If, after

recharging the battery, the UPS back-up

time is still too short, it may be due to

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