Panasonic KX-TG9391 - Manual (Page 50)

Useful Information
50 For assistance, please visit http://www.panasonic.com/help
Answering system
Caller information is displayed late. L Depending on your service provider/telephone company,
the unit may display the caller’s information at 2nd ring or
later.
L Move closer to the base unit.
The caller list/incoming phone numbers
are not edited automatically. L The Caller ID number auto edit feature is turned off. Turn
it on and try again (page 28).
L You need to call back the edited number to activate Caller
ID number auto edit.
I cannot dial the phone number edited
in the caller list. L The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 34).
Time on the unit is shifted. L Incorrect time information from incoming Caller ID
changes the time. Set the time adjustment to “Manual”
(off) (page 29).
The 2nd caller’s information is not
displayed during an outside call. L In order to use Caller ID, call waiting, or Call Waiting Caller
ID (CWID), you must first contact your service
provider/telephone company and subscribe to the desired
service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Caller ID
and Call Waiting with Caller ID services (CWID).
Problem Cause/solution
The unit does not record new
messages. L The answering system is not turned on for the line you
wish to record messages from. Select the desired line or
both lines, then turn the answering system on (page 36).
L The message memory is full. Erase unnecessary
messages (page 37).
L The answering system is activated for both lines, and the
1st caller is leaving a voice message. The 2nd caller
cannot leave a message, but the caller information will be
stored (page 33).
L If you subscribe to the voice mail service, messages are
recorded by your service provider/telephone company not
your telephone. Change the unit’s number of rings setting
or contact your service provider/telephone company
(page 41).
I cannot operate the answering system. L Someone is using the unit. Wait for the other user to finish.
L A caller is leaving a message. Wait for the caller to finish.
L The handset is too far from the base unit. Move closer.
Problem Cause/solution
TG9391.book Page 50 Tuesday, July 8, 2008 8:01 AM