Philips 15PT2767 User Manual

Page 4

EFORE

ALLING

ERVICE

Below is a list of frequently occurred symptoms. Before you call for service, make these simple
checks. Some of these symptoms can easily be rectified if you know what to do.

Symptom

What you should do

Colour patch

• Switch off the TV by the mains power button. Wait for 20

(uneveness)

minutes before switching on again.

• Check the TV is not placed too near speakers or magnetic

objects.

No power

• Check the TV’s AC power cord is plugged into the mains

socket. If there is still no power, disconnect plug. Wait for
60 seconds and re-insert plug. Switch on the TV again.

No picture

• Check the antenna connection at the rear of the TV.
• Possible TV station problem. Try another channel.

Good picture

• Try increasing the volume.

but no sound

• Check that the sound is not muted. If it is muted, press the

Mute button on the remote control to restore sound.

Good sound but poor

• Try increasing the contrast and brightness setting.

colour or no picture

Snowish picture and

• Check antenna connection at the rear of the TV.

noise

Horizontal dotted lines

• Possible electrical interference e.g. hairdryer, vacuum

cleaner, etc. Switch off appliances.

Double images or

• Possible poor positioning of antenna. Using a highly

“Ghost” images

directional antenna may improve reception.

TV not responding to

• Check life span of batteries of remote control handset.

remote control handset

• Aim remote control handset directly at remote control

sensor lens on the TV.

15PT2302/p1-4

23/7/01, 2:26 pm