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General key use, Local conferencing, Splitting a conference – Polycom IP500 User Manual

Page 11: Transferring a call, During a call, press

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8

General Key Use

To navigate through menus and to enter data, these are useful tips:

1. Use

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

and

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

to scroll through

lists. In some lists the

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

and

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

keys can be used as “Page Up” and
“Page Down”.

2. When menus have submenus, use

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

and

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

to move one level down

or one level back up.

3. The

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

key can be pressed to

quickly exit from any menu.

4. The

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

key can be pressed to

quickly exit from any directory.

5. To enter text using the dialpad,

press the number keys one or more
times. For example, for ‘A’ press
‘2’ and for ‘C’ press ‘222’. When
in text entry mode the display title
will show whether keys will gener-
ate numbers (

1), upper-case (A) or

lower-case (

a) characters and the

1/A/a soft key can change this.

Local Conferencing

A conference may be created with two other par-
ties using the phone’s local conferencing feature.

1. Place a call to the first party.
2. Press

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

or the

Confrnc soft

key to obtain a new line (the active
call is placed on hold).

3. Dial the phone number of the sec-

ond party or use the arrow keys to
access speed dial numbers, missed,
placed, and received call lists.
From one of these lists press the
Dial soft key.

4. When the second party answers,

press

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

or the

Confrnc soft key

again to join all parties in the con-
ference, or press the

Split soft key

to put the first call on hold and keep
the second call as the active call.

A conference may be created at any time
between an active call and a call which is
on hold (on the same line) by pressing the
Join soft key.

Splitting a Conference

When a conference has been established,
a

Split soft key is available. Pressing this

key will split the conference into two calls
on hold.

Ending the call on the conference
originator’s phone will terminate the
conference.

Transferring a Call

1. During a call, press

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Call Lists

Conference

Transfer

Redial

or the

Trnsfer soft key (the active call is
placed on hold).

2. Press the

Blind soft key if a blind

transfer (without consultation) is
required.

3. Dial the number to which you want

to transfer the call or use the arrow
keys to access speed dial numbers,
missed, placed, and received call
lists. From one of these lists press

the

Dial soft key. (This step com-

pletes a blind transfer.)

4.

Press

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Call Lists

Conference

Transfer

Redial

or

the

Trnsfer soft

key again after consulting with the
new party to complete a consulta-
tive transfer or press the

Split soft

key to put the first call on hold and
keep the second call as the active
call.

Transfer may be cancelled during estab-
lishment by pressing the

Cancel soft key.

The original call is resumed.

This manual is related to the following products: