Odd failure, Odd not operating correctly – PACKARD BELL LJ61 User Manual
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Chapter 4
ODD Failure
If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRUs:
ODD Not Operating Correctly
If the ODD exhibits any of the following symptoms it may be faulty:
•
Audio CDs do not play when loaded
•
DVDs do not play when loaded
•
Blank discs do not burn correctly
•
DVD or CD play breaks up or jumps
•
Optical drive not found or not active:
•
Not shown in My Computer or the BIOS setup
•
LED does not flash when the computer starts up
•
The tray does not eject
•
Access failure screen displays
•
The ODD is noisy
Perform the following general solutions one at a time to correct the problem.
1.
Reboot the computer and retry the operation.
2.
Try an alternate disc.
3.
Navigate to Start
´ Computer. Check that the ODD device is displayed in the Devices with Removable
Storage panel.
4.
Navigate to Start
´ Control Panel´ System and Maintenance´ System´ Device Manager.
a.
Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device
and click Enable.
START
DVD/
CD-ROM driver
installed?
Install it
No
DVD/
CD-ROM module
well seated?
No
Seat it well
No
Replace
DVD/CD-ROM
disc
No
Replace
DVD/CD-ROM
module
Replace M/B
DVD/
CD-ROM disc
OK?
DVD/
CD-ROM module
OK?