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Planet Technology ICA-106 User Manual

Page 46

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Appendix B: Troubleshooting &

Frequently Asked Questions

Question

Answer or Resolution

Features

The video and audio
codec is adopted in the
Network Camera.

The Network Camera utilizes MPEG4 and JPEG dual
compression to providing high quality images. MPEG4 is a
standard for video compression and JPEG is a standard for
image compression.
The audio codec is ADPCM compression.

The maximum number
of users access Network
Camera simultaneously.

The maximum number of users is 4 clients for video
streaming.

The Network Camera
can be used outdoors or
not.

This Network Camera is not weatherproof. It needs to be
equipped with a weatherproof case for outdoors using.
However, equipped with a weatherproof case might disable
the audio function of Network Camera.

Install Network Camera

Status LED does not
light up.

• Check and confirm that the standard AC adaptor, included
in packaged, is used. Secure the power connector and re
power it on again.
• If the problem is not solved, the Network Camera might be
faulty. Contact your dealer for further help.

The network cabling is
required for the Network
Camera.

The Network Camera uses Category 5 UTP cable allowing 10
and/or 100 Base-T networking.

The Network Camera
will be installed and work
if a firewall exists on the
network.

If a firewall exists on the network, port 80 is open for ordinary
data communication. The Network Camera uses port
80(default) only. This port (or the port you specify from the
Configuration screen if you change the default port) needs to
be opened on the firewall.

The username and
password for the first
time or after factory
default reset

Username = admin and Password = admin.
Note that it’s all case sensitivity.

Forgot the username
and password

Follow the steps below.
1. Restore the factory default setting by press pressing and

holding down more than 10 seconds when power on
Network Camera.

2. Reconfigure the Network Camera.

Forgot the IP address of

Check IP address of Network Camera by using the MP4 IP

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