Philips SVA104 - Manual (Page 46)

VIDEO CASSETTE RECORDER
90 Days Free Labor/One Year Parts Exchange. This product must be carried in for repair.
WHO IS COVERED?
You must have proof of purchase to receive
warranty service. A sales receipt or other docu-
ment showing that you purchased the product is
considered proof of purchase.
WHAT IS COVERED?
Warranty coverage begins the day you buy your
product. For 90 days thereafter, all parts will be
repaired or replaced, and labor is free. From 90 days
to one year from the day of purchase, all parts will be
repaired or replaced, but you pay for all labor
charges. After one year from the day of purchase, you
pay for the replacement or repair of all parts, and
for all labor charges.
All parts, including repaired and replaced parts, are
covered only for the original warranty period.
When the warranty on the product expires, the
warranty on all replaced and repaired parts also
expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
• labor charges for installation or setup of the
product, adjustment of customer controls on the
product, and installation or repair of antenna
systems outside of the product.
• product repair and/or part replacement because
of misuse, accident, unauthorized repair or other
cause not within the control of Philips Consumer
Electronics Company.
• reception problems caused by signal conditions
or cable or antenna systems outside the unit.
• a product that requires modification or adapta-
tion to enable it to operate in any country other
than the country for which it was designed, man-
ufactured, approved and/or authorized, or repair
of products damaged by these modifications.
• incidental or consequential damages resulting
from the product. (Some states do not allow the
exclusion of incidental or consequential damages,
so the above exclusion may not apply to you.
This includes, but is not limited to, prerecorded
material, whether copyrighted or not copyright-
ed.)
• damage caused by the use of non-VHS tapes or
tapes that have not been tested and labeled for
use in two, four, six, and eight hour VHS
recorders.
• a product that is used for commercial or institu-
tional purposes (including but not limited to
rental purposes).
WHERE IS SERVICE AVAILABLE?
Warranty service is available in all countries where
the product is officially distributed by Philips
Consumer Electronics Company. In countries
where Philips Consumer Electronics Company does
not distribute the product, the local Philips service
organization will attempt to provide service
(although there may be a delay if the appropriate
spare parts and technical manual(s) are not readily
available).
MAKE SURE YOU KEEP...
Please keep your sales receipt or other document
showing proof of purchase. Attach it to this owner’s
manual and keep both nearby. Also keep the origi-
nal box and packing material in case you need to
return your product.
BEFORE REQUESTING SERVICE...
Please check your owner’s manual before
requesting service. Adjustments of the controls
discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO OR U.S. VIRGIN ISLANDS...
Take the product to a Philips factory service center
(see enclosed list) or authorized service center for
repair. When the product has been repaired, you
must pick up the unit at the center. Centers may
keep defective parts.
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all
implied warranties, including implied warranties of
merchantability and fitness for a particular purpose,
are limited in duration to the duration of this
express warranty. Because some states do not
allow limitations on how long an implied warranty
may last, this limitation may not apply to you.)
TO GET WARRANTY SERVICE IN CANADA...
Please contact Philips at:
1-800-661-6162 (French Speaking)
1-800-363-7278 (English Speaking)
(In Canada, this warranty is given in lieu of all other
warranties. No other warranties are expressed or
implied, including any implied warranties of mer-
chantability or fitness for a particular purpose.
Philips is not liable under any circumstances for any
direct, indirect, special, incidental, or consequential
damages, howsoever incurred, even if notified of the
possibility of such damages.)
REMEMBER...
Please record below the model and serial numbers
found on the product. Also, please fill out and mail
your warranty registration card promptly. It will be
easier for us to notify you if necessary.
MODEL # ________________________________
SERIAL # ________________________________
This warranty gives you specific legal rights. You may
have other rights which vary from state to state.
Philips Service Solutions Group, P.O. Box 2976, Longview, Texas 75606, (903) 242-4800
EL6235E003 / MAC6183 / 12-98
46 Limited Warranty