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Appendix, Troubleshooting – Planar LA1710R User Manual

Page 19

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LA1710R, LA1710RTR and LA1710RTC User’s Guide (

020-0320-01 Rev. A)

19

Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If
the problem persists, please contact your local dealer or visit Planar Support at
www.planar.com/support. See support contact information on rear cover.

Problem: No image appears on screen.
◆ Check that all the I/O and power connectors are installed correctly and

well connected as described in the “Installation” section.

◆ Make sure the pins of the connectors are not crooked or broken.

◆ Reconfi gure the resolution of your computer to make it less than or

equal to 1280 x 1024.

Problem: Partial image or incorrectly displayed image.
◆ Check to see if the resolution of your computer is higher than that of the
LCD

display.

◆ Reconfi gure the resolution of your computer to make it less than or

equal to 1280 x 1024.

Problem: Image has fl ickering vertical line bars.
◆ Use “Clock” to make an adjustment.
◆ Check and reconfi gure the display mode of the vertical refresh rate of

your graphic card to make it compatible with the LCD display.

Problem: Image is unstable and fl ickering
◆ Use “Phase” to make an adjustment.

Problem: Image is scrolling
◆ Check and make sure the VGA signal cable (or adapter) is well
connected.
◆ Check and reconfi gure the display mode of the vertical refresh rate of

your graphic card to make it compatible with the LCD display.

Problem: Ghosting image (characters and graphics)
◆ Use “Clock” to make an adjustment. If the problem persists,

use “Phase” to make an adjustment.

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