Panasonic KX-TG2224F - Manual (Page 52)

Troubleshooting
52
Answering System
The unit does not display
the caller’s name and/or
phone number. • You need to subscribe to a Caller ID service.
• Other telephone equipment may be interfering
with your phone. Disconnect it and try again.
• Other electrical appliances connected to the
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller ID.
• The caller requested not to send his/her Caller
ID information (p. 26).
• If a Caller ID box is connected between the unit
and the telephone wall jack, disconnect the Caller
ID box or plug the unit directly into the wall jack.
The handset display exits
the Caller List or phone
book. • Do not pause for over 60 seconds while
searching.
You cannot page the
handset or base unit. • The handset is too far from the base unit.
• The handset user is making an outside call,
viewing the Caller List/phone book or listening to
messages. Wait until the IN USE/CHARGE
indicator light goes out.
• The handset or base unit is in use. Try again
later.
You cannot have a
conversation using the
headset. • Make sure the optional headset is connected
properly (p. 49).
• If “ SP-phone ” is displayed on the handset,
press [ ] to switch to the headset.
Problem Cause & Remedy
The Answering System is
on, but incoming
messages are not
recorded. • The recording time is set to “Greeting only”.
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 20).
• Memory is full. Erase unnecessary messages
(p. 44).
You cannot listen to
recorded messages. • Make sure the unit is not being used.
“ ” is displayed and
[ANSWER ON] flashes
rapidly. No new messages
are recorded.
• Memory is full. Erase unnecessary messages
(p. 44).
Problem Cause & Remedy
FULL