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Chapter 10 - troubleshooting – Philips CPWUA054 User Manual

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Chapter 10 - Troubleshooting

Please, check the following troubleshooting items and our web site
www.philips.com/support before contacting our technical support.

Problem Possible

cause

Solution

ADAPTER INSTALLATION PROBLEMS

Your PC cannot find

USB Adapter not

Make sure the USB cable is securely connected to

the Wireless USB

connected.

the USB connectors of both the adapter and of

Adapter or the net-

your PC.

work driver does
not install correctly.

USB Adapter damaged Check for any hardware problems, such as physical

damage to the adapter's connector.

USB Adapter or port

Try to connect the adapter to another USB port.

defective.

If this also fails, test your computer with another
Wireless USB Adapter 11g that is known to
operate correctly.

Conflicting network

If there are other network adapters in the

adapters.

computer, they may be causing conflicts. Remove
all other adapters from the computer and test
thewireless adapter separately.

If it still does not work, try re-installing the wireless USB adapter 11g from
the original Installation CD. Restart your PC.

ENGLISH

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