0 additional information – Patton electronic SMARTNODE 4940 User Manual
Page 6
6
SmartNode 4940 Series Quick Start Guide
5.0 Additional Information
For detailed information about configuring and operating guidance, set up procedures, and troubleshooting,
refer to the SN4940 User Manual available online at
www.patton.com/manuals/SN4940.pdf
and the
SmartWare Software Configuration Guide available online at www.patton.com/smartnode.
A.0 Customer and Technical Support
Toll-Free VoIP support: call
with a VoIP SIP client
Online support: www
.patton.com
E-mail support:
—answered within 1 business day
Telephone support:
•
Standard: +1 (301) 975-1007 (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to
2200 UTC/GMT)
•
Alternate: +41 (0)31 985 25 55 (Switzerland), Monday–Friday: 8:00 am to 5:00 pm CET (0900 to 1800
UTC/GMT)
Fax:
+1 (253) 663-5693
(USA)
or +41 (0)31 985 25 26 (
Switzerland)