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Appendix, Troubleshooting – Planar LB1500R User Manual

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LB1500R / LB1500RTC / LB1503R User’s Guide (020-0463-01A)

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Appendix

Troubleshooting

If you are experiencing trouble with the LCD display, refer to the following. If

the problem persists, please contact Planar.

Problem: No image appears on screen.

ƒ Check that all the I/O and power connectors are correctly installed and well

connected as described in the “Installation” section.

ƒ Make sure the pins of the connectors are not crooked or broken.

ƒ Reconfigure the resolution of your computer to make it less than or equal to

1024 x 768.

Problem: Partial Image or incorrectly displayed the image.

ƒ Check to see if the resolution of your computer is higher than that of the LCD

display.

ƒ Reconfigure the resolution of your computer to make it less than or equal to

1024 x 768.

Problem: Image has vertical flickering line bars.

ƒ Use "Clock" to make an adjustment.

ƒ Check and reconfigure the display mode of the vertical refresh rate of your

graphic card to make it compatible with the LCD display.

ƒ Problem: Image is unstable and flickering

ƒ Use "Phase" to make an adjustment.

Problem: Image is scrolling

ƒ Check and make sure the VGA signal cable (or adapter) is well connected.
ƒ Check and reconfigure the display mode of the vertical refresh rate of your

graphics card to make it compatible with the LCD Display.

ƒ Problem: Ghosting image (character and graphic images)
ƒ Use "Clock" to make an adjustment. If this problem still exists, use “Phase” to

make an adjustment.

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