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Polycom SoundPoint IP 550 User Manual

Page 2

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SoundPoint IP 550/560 Quick User Guide. 1725-12566-001_Rev B. 08/2010

CALL LISTS

From the idle screen, press

for

Speed Dial,

for Missed Calls,

for Received Calls, or

for Placed

Calls. Alternatively, press

followed by Call Lists and Missed,
Received, or Placed Calls
, as desired.
Call information will be displayed.
From this screen, select:

Edit to amend the contact number

before dialing.

Dial to place the call.
Press More if you would like to select
Info, Save, or Clear.

VOICE MAIL

4

A voice mail icon on the screen, a
flashing line key, and a stutter dial tone
indicate one or more new voice mail
messages.
To listen to voice messages:

1. Press

, and then select

Message Center.

2. Press the Connect soft key, and

then follow the voice prompts.

PHONE LOCK

Lock your phone with a user password
to prevent unauthorized access.
To lock the phone:

1. Press

, and then select

Settings > Basic > Lock Phone.
2. Chose to Allow ringing when
locked
or enable DND when locked
for incoming calls.
3. Press the Lock soft key to confirm.

To unlock the phone
:
1. Press the Unlock soft key
2. Enter the user password and press
enter.

SPEED DIALING

To assign a speed dial index, see the

CONTACT DIRECTORY

section.

To dial a contact assigned to a line key,
press the corresponding line key.



____

4

- This feature must be enabled from the call server.

CUSTOMIZING YOUR PHONE


CONTACT DIRECTORY

To add a contact in your local phone
directory:

1. Press

, and then select

Contact Directory.

2. Press the More soft key, and then

the Add soft key.

3. Enter first and/or last name from the

dial pad.
Press the 1/A/a soft key to select
between numeric and upper / lower
case alphanumeric modes.
Press the Encoding soft key to
access special characters in other
languages.

4. Enter a unique contact phone

number (not already in the directory).

5. Change the other fields as desired.
6. Press the Save soft key to confirm

the changes, and then press

to return to the idle screen.


Contacts can be easily added from
Call Lists. For more information, see the

CALL LISTS

section.


To search for a contact:

1. Press

, and then select

Contact Directory.
2. Press the More soft key, and then
the Search soft key.
3. Using the dial pad, enter the first few
characters of the First or Last name.
4. Press the Search soft key. Dial
successful matches from the results.

To edit a contact
:
1. Search for the contact (see above).
2. Press the Edit soft key and make the
necessary changes.
3. Press the Save soft key to confirm

the changes, and then press

to return to the idle screen.







VOLUME ADJUSTMENT

Press the

volume keys to

adjust the call volume of the active
mode. Pressing these keys in idle state
adjusts the ringer volume.

To conform to regulatory requirements,
handset and headset volume will return
to a preset level after each call, but the
configuration can be changed by your
system administrator. Hands-free
volume settings will be maintained
across calls.

RING TYPE

You can select different rings to match
your preferences and distinguish
between calls on lines.
To change the incoming ring:

1. Press

, and then select

Settings > Basic > Ring Type.
2. Scroll to highlight the desired ring
type. Press the Play soft key to preview
it.
3. Press the Select soft key to accept
the highlighted ring type, and then

press

to return to the idle

screen.

If you select Silent ring, press the Line
key or Answer soft key to answer
incoming calls.

AUDIBLE RINGER

You can select the default alerting
destination for incoming calls.
To change the audible ringer:

1. Press

, and then select

Settings > Basic > Preferences >
Audible Ringer.
3. Scroll to highlight the desired alerting
destination for incoming calls.
4. Press the Select soft key to accept
the highlighted destination, and then

press

to return to the idle

screen.



DISTINCTIVE RINGING / CALL
TREATMENT

You can set distinctive incoming ringing
tones for different contacts in your local
directory.
To set a distinctive ring for a local
contact
:

1. Press

, and then select

Contact Directory.
2. Search for the contact (see the

CONTACT DIRECTORY

section).

3. Press the Edit soft key and scroll
down to Ring Type.
4. Using

or

, select the desired

ring tone.
5. Press the Save soft key to accept the

change, and then press

to

return to the idle screen.

HEADSET MEMORY MODE

For frequent or full-time headset users,
there is an option to default all calls to
the headset.
To enable Headset Memory Mode:

1. Press

and select Settings

followed by Basic, Preferences,
Headset, and Headset Memory.
2. Scroll down to Enable and press the
Select soft key.

To disable Headset Memory Mode:
Repeat steps 1 and 2, but select
Disable.

To activate Headset Memory Mode (if
enabled):
Press

twice.

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