Voice and text messaging – Polycom IP 300 SIP User Manual
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Voicemail and Voice and Text Messaging
*
Voice Mail is an optional feature
configured on the server and may not
be supported on your particular system.
Contact your System Administrator to
find out.
†
Screen options may vary with server-
based application. Voice Mail can be
accessed with a single key press. Contact
your System Administrator to configure
this option.
Users can send and receive both Voice
*
and Text messages on the telephone.
Received messages will be indicated by a
flashing Message Waiting Indicator LED
on the front of the telephone and option-
ally a visual notification on the display.
Individual line indicators reflect voice or
text messages left on that line (useful if
multiple lines are in use).
A stutter dial tone in place of normal dial
tone is used to indicate that one or more
voice messages are waiting at the message
center.
SIP Instant (Text) Messaging is supported
in real-time. Users can send and receive
text messages using their telephones.
To read text messages:
1. Press
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
and select Instant
Messages
OR
Press the
InstMsg soft key to read a
message just received.
2. (Optional) If multiple lines are in
use, select from which line messages
are to be retrieved.
3. Messages appear first to last in sent
order.
4. Press the
Next or Prev soft keys to
cycle through messages in order.
To send a text message:
1. Press
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
and select Instant
Messages
.
2. (Optional) If multiple lines are in
use, first select from which line to
send the message.
3. Press the
New soft key.
4. Enter the desired extension or SIP
URL. Press the
1/A/a soft key to
alternate between numeric and upper/
lower case alphanumeric modes.
5. Press the
Select soft key to choose
from various pre-scripted short mes-
sages.
OR
Press
Edit to compose a custom
message. Use dial pad keys to cycle
through the character set. Use keys 1,
*, 0, and # to select special characters.
6. Press
Send when finished.
To listen to voice messages:
1. Press
Hold
Del
Sel
Conference
1
3
DEF
5
JKL
4
GHI
6
MNO
8
TUV
7
PQRS
9
WXYZ
0
OPER
*
#
2
ABC
Hold
Del
Sel
Directories
Services
Call Lists
Buddy Status
My Status
Redial
Menu
Messages
Do Not Disturb
ABC
2
1
DEF
3
5
4
MNO
JKL
GHI
6
TUV
8
7
WXYZ
9
OPER
PQRS
0
and select Mes-
sages
.
2. Select Message Center
*,†
.
3. (Optional) If multiple lines are in
use, select from which line mes-
sages are to be retrieved.
4. Display indicates number of
messages and their importance.
Press
Connect to initiate Voice Mail
retrieval from the Message Center,
OR
Press
Clear to turn off the flashing
LED without listening to mes-
sages.
5. Follow voice prompts to listen to
messages.