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Polycom ViewStation vsx7000 User Manual

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Polycom VSX 7000 Frequently Asked Product Questions

What happens when the VSX 7000 calls a system that does not sup-

port Siren 14 audio?

The VSX 7000 will automatically negotiate to the highest common audio

standard. For example, if both systems support G.722.1 at 128kbps, both

systems will use that audio specification.

Video

What, exactly, is H.264 and why is it important to the user?

The H.264 is an International Telecommunications Union (ITU) video coding

standard and represents the newest visual technology in video communica-

tions. It is identical to the MPEG-4 Advanced Video Coding (AVC) standard.

Polycom was the first in the industry to deliver the benefit of this cutting

edge technology with our iPower™ and MGC products and is one of a

select number of companies to hold intellectual property in the standard.

The H.264 video compression enables video conferencing users to experi-

ence either significantly improved video quality at the same bit rate, or

current quality at approximately half the bit rate required previously. For

example, the high-quality H.263 encoded video that users are accustomed

to at 768kbps is achievable using H.264 at 384kbps. That translates to

a bottom line benefit: More efficient use of an existing communications

infrastructure and an increase in the accessibility and cost-effectiveness

of business-quality video conferencing.

When will H.264 be used in a call?

The VSX will auto select rates at which H.264 looks the best. If the

endpoint that is being called does not support H.264, the call will revert

to the H.261 or H.263 video standard and the associated standards

based Annexes.

Is H.264 the same as PVEC?

No. PVEC (Polycom Video Error Concealment) is an algorithm that is

designed to alleviate the negative affects data loss which may occur

on an IP network with heavy traffic.

What are the specifications of the integrated PTZ camera?

The PTZ camera has a 65˚ Field of View, 12 x Zoom, f = 4.2 to 42 mm,

F = 1.85 to 2.9 mm, auto focus, automatic white balance, pan range

+/- 1000 (left/right), tilt range +/- 250 (up/down).

Does the system allow users to program presets for the camera?

Yes. The system can accept up to (10) user-defined preset positions for the

local site and (10) user-defined preset positions for the far end camera.

User Interface

Why isn’t the UI the same as the ViewStation product?

Over the course of time, end users have frequently requested the ability to

customise their own user interface. The UI can go from simple to sophisti-

cated. Many requests came from video network and IT administrators who

wanted to minimise the controls and options available to their end users.

This design is provided in an effort to maintain greater manageability and

control, while still offering the full functionality of the product. With this

new UI, we have answered those requests.

What are some of the most significant changes to the UI?

The user has a choice of starting from the “Main Screen” in ViewStation

Classic mode or from the ”Place a Call” screen with optional themes. The

new “Place a Call” screen is like picking up a telephone and dialling a num-

ber. The address book is still readily accessible and has extensive search

capabilities. The colours and icons of this new UI are a blend of

ViewStation, Microsoft

®

Windows

®

, Apple

®

Macintosh

®

and other graphi-

cal interfaces that appeal to mainstream computer users. Menu items can

be selected at the touch of a number and are arranged in a top-down layout

for consistent, easy navigation.

Will this UI be migrated to current products?

The VSX 7000 offers the user a selection of (7) different “Colour Themes”

for the UI, one of which is “ViewStation Classic”. Throughout the menu

navigation, users will notice a similarity of settings and selections from the

well-known ViewStation UI. While Polycom has made improvements with

the introduction of the new VSX 7000 UI, there are no plans to change the

UI on ViewStation products.

How is this UI an improvement?

The UI has cell phone-like functionality, giving the user the ability to navi-

gate through screens by simply pressing a number key associated with their

selection. We’ve also taken away some layers of navigation by moving the

most commonly accessed features nearer the top of the hierarchy. At any

time, a user knows the depth of menu navigation by the page number indi-

cation on the screen. A user will always know they are in a call by the

Persistent Preview on each menu page.

Can the original ViewStation remote control be used with the

VSX 7000?

Yes, all buttons on the ViewStation remote control will work with the

VSX 7000.

Can the VSX 7000 remote work with the ViewStation?

Yes, all buttons on the VSX 7000 remote control will work with a minimum

of ViewStation 7.5 and EX/FX/VS4000 5.1* releases.

What’s new about the VSX 7000 remote control?

The buttons are grouped by function and a new colour-coding system is

designed to make operation easier for new users. For example, green but-

tons represent dialling functions (the same as the ViewStation remote), red

buttons represent directional movements of the cursor or camera (the same

as the ViewStation remote), new blue buttons represent camera viewing

options and new orange buttons represent audio functions.