Troubleshooting – Philips Savvy Dual Band Mobile Phone User Manual
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PROBLEM
The phone does not
switch on.
The display shows
«BLOCKED» when you
switch on.
The and
symbols are not
displayed.
The display doesn’t
respond (or responds
slowly) to key pushes.
Your phone shows
"insert SIM” on the
display.
When charging the
battery, the battery icon
shows no bars and the
outline is flashing.
T
R O U B L E S H O O T I N G
SOLUTION
Check if the battery is correctly inserted (big
arrow facing you and pointing to the top) and/or
charge the phone until the battery icon has
stopped flashing.
Somebody tried to use your phone but did not
know the PIN code or Unblocking code.
Contact your service provider.
The network connection is lost. Either you are
in a radio shadow (in a tunnel or between tall
buildings) or you are outside of the network
coverage area.Try from another place.
The display responds more slowly at very low
temperatures.This is normal and does not affect
the operation of the phone.Take the phone to a
warmer place and try again.
Remove your battery. Check that the micro SIM
card is correctly inserted (clipped corner at the
top left - see
page 3).
Only charge the battery in an environment
where the temperature does not go below 0˚C
(32˚F) or above 50˚C (113˚F).
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