Panasonic KX-TG5456 - Manual (Page 61)

Useful Information
For assistance, please visit http://www.panasonic.com/consumersupport 61
Phonebook
Caller ID
Problem Cause & solution
I cannot store an item in
the phonebook. L You cannot store an item in the phonebook while the
handset is in talk, speakerphone or intercom mode, or
while listening to messages.
L Do not pause for over 1 minute while storing.
While storing an item in
the phonebook, the
handset starts to ring. L A call is being received. Answer the call and start again
from the beginning after hanging up.
The display exits the
phonebook while
searching.
L The handset automatically exits after 1 minute of
inactivity.
Problem Cause & solution
The handset does not
display the caller’s name
and/or phone number.
L You have not subscribed to Caller ID service. Contact
your telephone company to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or wireless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone company for details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 26).
L Generally caller information is displayed from the 2nd
ring.
The handset or base unit
does not announce the
displayed caller names.
L The handset or base unit’s ringer volume is turned off.
Adjust it (page 36, 42).
L The Talking Caller ID feature is turned off. Turn it on
(page 40, 43).
L Caller names will usually be announced after the 2nd
ring.
L The ring count for the answering system is set to “2” or
“Toll saver”. Select a different setting (page 52).