Prolific Tech EFG 502 - Manual (Page 14)

14
BEFORE YOU CALL FOR SERVICE
If the appliance is not working correctly, please carry out the following checks, before contacting your
local Comet Service Centre.
Symptoms Solutions
1. No burner ignition
2. The gas ring burns unevenly
3. The oven or grill burner will not ignite.
4. Cooking results are not satisfactory
5. The oven smokes
Check that:
• Gas supply is completely open
• The position of gas pipe is right
• The burner is not wet
• The burner cap and ring have been replaced
correctly after cleaning
Check that:
• The main jet is not blocked and the burner
ring is clean of food particles
• The burner cap and ring have been replaced
correctly after cleaning
Check that:
• The burner is in its correct place
• The burner is not wet
• The control knob has been pressed in and
held for 15 seconds upon ignition
Check that:
• The correct temperature has been selected
Check that:
• The oven does not need cleaning
• The food has not spilled over onto the base
plate
• There is no excessive fat / juice on the oven
sides
If after these checks, the appliance still does not operate correctly, contact your local Comet Service
Centre or ring 0870 5425425 to arrange for a Service Engineer to call.