Frequently asked questions – Planon System Solutions PRINTSTIK 900 series User Manual
Page 37
Frequently Asked Questions
1. What should be done if thermal paper is jammed within the PRINTSTIK rollers?
Turn off the PRINTSTIK printer. Pull the cartridge out; (please see pgs 18-21 for
cartridge removal). Now cut off the jammed paper and do the following:
A) After pulling out the cartridge, tear or cut off the remaining jammed paper,
have 4-6 inches of paper pulled out then cut a triangular shape with a pair of
scissors, as shown below.
37