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Troubleshooting – LOREX Technology LW2100 User Manual

Page 25

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Troubleshooting

21

Troubleshooting

If you have problems with your System, there is often a quick and simple solution. Please try the
following:

Problem Solution

There is no picture from a
camera.

• Check power to the Camera. Make sure the

adapter is plugged in and the red LED light on the
power adapter is on

• Make sure that the Cameras and Receiver are

both ON.

• Make sure that the camera is in range of the

Receiver.

There is interference with
the camera picture.

• Make sure that each camera is within range, and

that there are no large obstructions or
interference

• Try repositioning the camera, receiver or both to

improve the reception.

The picture is dropping

• Move the camera closer to the receiver.
• Try repositioning the camera, receiver or both to

improve the reception.

The picture is or has
become choppy

• The picture may become choppy when

experiencing a lower frame rate (i.e. 10 frames
per second vs. a higher 20 frames per second).

• Try moving the camera closer to the receiver.

• Remove obstructions between the Receiver and

Camera

• Try switching to QVGA mode. Resolution will be

reduced but video frame rate will increase

The picture appears to be
grainy/distorted

• When using with large screen TV/Monitor

(especially high-definition televisions), the picture
might be grainy as the camera limits video
resolution to VGA (640x480 pixels). This is not a
product defect.

• For best performance use with TV/Monitor PIP

(Picture in Picture) function. Check your
TV/Monitor product manual to see if this feature is
available on your TV/Monitor

• View video on a smaller screen TV/Monitor

• Consider increasing the range of the wireless

signal with an accessory antenna (see page 17)

The picture is white

• Common situation know as “washout” or

“whitewash” where a strong light source is
pointed at the camera lens. The camera lens IS
NOT harmed during a whitewash.

• DO NOT point your camera towards a light source