Linear 831-J User Manual
831 commercial receiver instructions, Product features

Page 4 of 4
P/N 190-104780 REV D
TROUBLESHOOTING NOTES
If you experience problems with the 831 Receiver, try some of 
the suggestions listed below before calling the Factory 
Technicians. 
R
ECEIVER
APPEARS
DEAD
;
THERE
IS
NO
RESPONSE
WHEN
TRANSMITTER
BUTTONS
ARE
PUSHED
.
Check the power connections to the receiver. 
There must be at least 20 VAC at the receiver power 
connections. (If a 24V system). 
Review the code switch settings. 
Any mismatch will prevent the receiver from working. 
Try a different code switch setting. 
Check the antenna installation. 
Wait one minute for the receiver to “warm-up”. 
Check battery in transmitter. 
R
ECEIVER
“
CLICKS
”
WHEN
ANY
TRANSMITTER
BUTTON
IS
PUSHED
,
BUT
NOTHING
ELSE
HAPPENS
.
Check the wire & connections in the STOP circuit. Refer 
to Figure 3. 
Check the OPEN & CLOSE connections. 
The wire gage may be too small for the number of wall 
stations used. 
Check the power to the door operator. 
Check the door operator’s control voltage. 
S
HORT
DISTANCE
OR
INTERMITTENT
OPERATION
.
Relocate the antenna with a coaxial cable. 
Metal objects too close to receiver, move to a better 
location. 
External interference (such as radio towers). 
Change to a different frequency. 
Stuck transmitter in building. 
Change code switches from factory settings. 
Check battery in transmitter. 
O
NE
RECEIVER
WORKS
BUT
THE
OTHER
IS
DEAD
.
Relocate the antennas. 
Receivers too close together (cross-talking); move to 
different locations. 
Check code switch settings. 
S
OME
THINGS
TO
REMEMBER
:
Range is dependent on the installation, type of building, 
type of door and the location of the transmitter. When 
these conditions change so will the distance. 
Any transmitter can interfere with operation. These 
include cell phones, cordless phones, wireless systems and 
CB and mobile transmitters. Other sources of interference 
include computer equipment, industrial equipment, 
electric motors, fluorescent lights, etc. The list is endless. 
Do not lengthen or shorten the receiver antenna. It is set 
to an optimal length based on the frequency of operation. 
If the antenna is blocked or shielded (such as a car 
traveling through a tunnel) the distance will decrease. 
Always change the Factory set codes. 
LINEAR LIMITED WARRANTY
 
This Linear product is warranted against defects in material and workmanship for twelve (12) months. 
This warranty extends only to wholesale customers who buy direct from Linear or through Linear’s nor-
mal distribution channels. Linear does not warrant this product to consumers. Consumers should inquire 
from their selling dealer as to the nature of the dealer’s warranty, if any. There are no obligations or liabili-
ties on the part of Linear LLC for consequential damages arising out of or in connection with use or per-
formance of this product or other indirect damages with respect to loss of property, revenue, or profit, or 
cost of removal, installation, or reinstallation. All implied warranties, including implied warranties for 
merchantability and implied warranties for fitness, are valid only until the warranty expires. This Linear 
LLC Warranty is in lieu of all other warranties express or implied. 
 
All products returned for warranty service require a Return Product Authorization Number (RPA#). Con-
tact Linear Technical Services at 1-800-421-1587 for an RPA# and other important details. 
 
Page 1 of 4
P/N 190-104780 REV D
831 COMMERCIAL RECEIVER INSTRUCTIONS
MODELS:
••••
831-S, 24 VAC & 115 VAC
••••
831-J, 24 VAC & 115 VAC
READ THIS MANUAL CAREFULLY
BEFORE BEGINNING
•
831 RECEIVERS ARE INTENDED FOR USE WITH 
COMMERCIAL DOOR OPERATORS ONLY. DO 
NOT USE FOR ANY OTHER PURPOSE. DO NOT 
MODIFY IN ANY MANNER. 
•
CHECK LOCAL BUILDING AND ELECTRICAL 
CODES FOR MANDATORY INSTALLATION AND 
WIRING REQUIREMENTS. 
•
CONNECT
POWER
CORDS
ONLY
TO
A
P ROP ER LY
G ROU ND ED
OUT LET .
IF
PERMANENT WIRING IS REQUIRED BY CODES, 
DISCONNECT POWER AT FUSE BOX OR CIRCUIT 
BREAKER BEFORE ATTEMPTING ANY WIRING 
CONNECTIONS. 
•
DO NOT WEAR RINGS, WATCHES OR LOOSE 
CLOTHING WHILE INSTALLING OR SERVICING 
GARAGE DOOR OPENERS. WEAR SAFETY 
GOGGLES OR OTHER PROTECTIVE EYEWEAR. 
•
AN UNBALANCED DOOR OR ONE THAT STICKS 
OR BINDS MAY CAUSE INJURY OR DEATH. 
ENSURE DOOR IS PROPERLY BALANCED AND 
ELIMINATE ANY STICKING OR BINDING. 
•
YOUR GARAGE DOOR IS A LARGE MOVING 
OBJECT. THE SPRINGS, PULLEYS, CABLES AND 
MOUNTING HARDWARE UTILIZED TO BALANCE 
ITS OPERATION ARE UNDER EXTREME TENSION 
AT ALL TIMES AND CAN CAUSE SERIOUS 
PERSONAL 
INJURY,
EVEN
DEATH,
IF
DISTURBED. ONLY A QUALIFIED SERVICE 
PERSON SHOULD MOVE, LOOSEN OR ADJUST 
DOOR SPRINGS OR HARDWARE. 
•
LOCATE
CONTROL
PUSHBUTTONS
WITHIN
SIGHT OF THE DOOR AND AWAY FROM THE 
MOVING PARTS OF THE DOOR. INSTALL 
ENTRAPMENT WARNING LABEL NEXT TO THE 
CONTROL PUSHBUTTON IN A PROMINENT 
LOCATION. 
•
REMOVE ALL ROPES AND REMOVE OR MAKE 
INOPERATIVE ALL LOCKS CONNECTED TO THE 
GARAGE DOOR. 
•
T H E
I M P O R T A N T
S A F E G U A R D S
A N D
INSTRUCTIONS IN THIS MANUAL CANNOT 
COVER 
ALL
POSSIBLE
CONDITIONS
AND
SITUATIONS. IT MUST BE UNDERSTOOD THAT 
COMMON SENSE AND CAUTION MUST BE 
EXERCISED BY THE PERSON(S) INSTALLING, 
M AINT AI NING 
AN D
OP ERAT ING
T HIS
EQUIPMENT.
INSTALLER: Leave this manual with your customer upon completion of the installation.
831 Commercial Receivers are designed to work with most commercial door operators. The 831 is connected to the commercial 
operator in the same manner as a 3-button station and provides open, close and stop functions via radio control. The receiver 
may be powered from the operator’s 24 VAC transformer or from a 115 VAC circuit. There is ample room in the 831 control 
box to make the proper connections. The antenna is removable and may be moved (using coaxial cable) to a new location for 
better RF reception. 
PRODUCT FEATURES
WARNING
TO REDUCE THE RISK OF SEVERE INJURY OR DEATH:
READ AND FOLLOW ALL INSTALLATION INSTRUCTIONS!
IMPORTANT INSTALLATION NOTES
USA & Canada
(800) 421-1587 & (800) 392-0123
(760) 438-7000
Toll Free FAX (800) 468-1340
www.linearcorp.com
