Kodak DVC323 - Manual (Page 27)

5-2
Running Diagnostics
If you are having problems with your DVC323 camera, run the diagnostic
software to determine if there is a Kodak driver problem.
1 Close all applications that may be running on your computer.
2 Click on the Start button on your computer taskbar.
3 Click on Programs.
4 Click on KODAK DVC323.
5 Click on DVC323 Diagnostic.
6 Wait until the diagnostic software finishes and displays one of the following
two symbols:
✔
Green smiling face—the diagnostics ran successfully and did not find any
errors.
✔
Frowning face and an error code—refer to the following table for a
possible solution to the problem:
Error
Code Description
of Error
Cause Solution
-1 Camera Open
Failure The camera is not
connected. Check the camera connection to
the USB port on your computer.
The camera driver is not
installed. Unplug the camera and re-install
the DVC323 software.
The USB driver is not
installed. Unplug the camera and re-install
the DVC323 software.
A USB hardware
malfunction occurred. Contact your computer vendor for
help.