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Troubleshooting guide – Kenwood DDX7037 User Manual

Page 70

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70

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English

Troubleshooting Guide

General

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The power does not turn on.

The fuse has blown.

After checking for short circuits in the wires,

replace the fuse with one having the same
rating.

The speaker wire has a short-circuit or touches

the chassis of the vehicle, and then the
protection function is activated.

Wire or insulate the speaker cable properly and

press the reset button.

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The desired source is NOT selected although

you pressed the SRC button.

A non-connected source cannot be selected.

A non-connected source is not selected. See

and connect the
unit correctly.

The RESET button is not pressed yet although

the optional unit has been connected to the
system.

Press the reset button (page 4).

The "O-N" switch of the optional unit is at the

"O" position.

Set the "O-N" switch to the "N" position.

A disc changer not supported by the system is

used.

Use a disc changer supported by the system

(page 4).

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Nothing happens when the buttons are

pressed.

The computer chip in the unit is not

functioning normally.

Press the reset button on the unit (page 4).

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The message "Disconnected cable found.

Please confirm a connection line" is displayed
and the unit cannot be used.

Receiver unit is disconnected.

Connect the wire correctly, referring to the

section on .

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No television/video image appears.

The unit is not connected to the parking brake

detection switch.

Make proper connections according to

.

The parking brake is not engaged.

For safety reasons no television/video images

are displayed while the vehicle is moving.
Engaging the parking brake will cause images
to be displayed.

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The screen is dark.

The unit is in a location where temperature is

low.

If the temperature of the monitor unit drops,

the screen may appear darker when power is
first turned on due to the characteristics of a
liquid crystal panel. Wait a while after turning
power on for the temperature to rise. Normal
brightness will return.

?

The screen does not darken when the vehicle’s

lights are turned on.

The unit is set to auto dimmer.

When the unit is set to auto dimmer, it is not

linked to the vehicle's light switch.

The illumination wire has not been connected.

(If manual dimmer is set)

Make proper connections according to

.

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AM/FM radio reception is poor and/or there is

noise.

The TV antenna and vehicle‘s radio antenna are

too close.

Separate the two antennas as far as possible.

Turn off the main unit.

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The remote controller does not operate.

The remote control mode selector is not set

correctly.

Switch the remote control mode selector

according to the source you select (page 12).

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No sound can be heard, or the volume is low.

Attenuator is turned on.

Turn off Attenuator.

The fader or balance settings are set all the

way to one side.

Reset the fader and/or balance settings.

The input/output wires or wiring harness are

connected incorrectly.

Reconnect the input/output wires or the

wiring harness correctly. See the section on
.

What might appear to be a malfunction in your unit may just be the result of slight misopera-
tion or miswiring. Before calling service, first check the following table for possible problems.