Troubleshooting, Camera problems, 5 troubleshooting – Kodak C875 User Manual
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www.kodak.com/go/support
5
Troubleshooting
For step-by-step product support, visit
and select
Interactive Troubleshooting & Repairs.
Camera problems
Status
Possible solution
Camera does not
turn on
■
Remove battery and verify that it’s the correct type, then reinsert it.
■
Insert a new or charged battery.
■
Connect the camera to a Kodak 3-volt AC adapter (sold separately), 
then try again. See 
Battery safety and handling, page 64
Camera does not 
turn off and the lens 
does not retract
Camera buttons and 
controls do not 
function
Lens does not extend 
when camera turns 
on or does not retract 
■
Confirm that the battery in camera is charged.
■
Turn camera off, then on again. (Lens does not extend in Favorites 
mode.)
■
If problem still exists, get help (
).
In Review, a blue or 
black screen is 
displayed instead of 
a picture
■
Transfer the picture to the computer.
■
Transfer all pictures to the computer (
■
Take another picture. If problem continues, try internal memory 
and/or another memory card.
Picture orientation is 
not accurate
■
Set the Orientation Sensor to ON (see
