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Troubleshooting procedures – Kohler Bath With Airjets K-1375 User Manual

Page 10

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Warranty (cont.)

2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-800-456-4537.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.

AV. CARLOS PACHECO NO. 7200

CHIHUAHUA, CHIH., MEXICO C.P. 31060

TEL: 52 (14) 29-11-11

Troubleshooting Procedures

This troubleshooting guide is for general aid only. A Kohler Authorized Service Representative or qualified
electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale
distributor.

Troubleshooting the Bath System

Symptoms

Probable Causes

Recommended Action

1.

User keypad does not

illuminate when power

button is pressed or the

outer ring is rotated.

A.

No power to control.

A.

Check wiring and connect power.

B.

Ground-Fault Circuit-Interrupter

(GFCI) or Residual Current

Device (RCD) tripped.

B.

Reset GFCI or RCD. If it trips

again, refer to

″Ground-Fault

Circuit-Interrupter (GFCI) or

Residual Current Device (RCD)

trips when unit is turned on.

C.

Wiring harness from user

keypad to control is loose,

disconnected or damaged.

C.

Check wiring for proper

connections. Replace the wiring

harness if necessary. Refer to your

installer or wholesale dealer.

D.

User keypad does not work.

D.

Replace the user keypad. Refer to

your installer or wholesale dealer.

E.

Control does not work.

E.

Replace the control. Refer to your

installer or wholesale dealer.

2.

Ground-Fault

Circuit-Interrupter (GFCI)

or Residual Current

Device (RCD) trips when

unit is turned on.

A.

Electrical harness is wet or

damaged.

A.

Check for wet connections. Dry the

connections and repair the leak.

Check for insulation or connector

damage. Replace the harness if

damaged. Refer to your installer or

wholesale dealer.

B.

Electrical wiring to the junction

box is wet or damaged.

B.

Have a qualified electrician

diagnose and correct the problem

in accordance with applicable

building and electrical codes.

C.

Electrical wiring to the power

cord is wet or damaged.

C.

Have a qualified electrician

diagnose and correct the problem

in accordance with applicable

building and electrical codes.

D.

Blower motor does not work.

D.

Replace the blower motor. Refer to

your installer or wholesale dealer.

1038265-5-B

10

Kohler Co.