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Troubleshooting, No picture or poor picture, Tv turns off by itself – Sanyo AVM-3651G User Manual

Page 19: Poor color or no color, No sound, poor stereo sound

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19

No Picture or Poor Picture

Is picture ok?

Yes. Problem is with signal (station, cable, or satellite reception).
No.

Turn off household/shop appliances such as, vacuum, blender, drill, etc.

Did picture improve?

Yes. Problem was interference from an appliance.
No.

Adjust antenna direction/alignment. / Press the RESET key twice
(personalized settings will be reset to factory defaults).

Change Channels.

Was the connector loose or disconnected?

Yes. Problem could be auto shutdown due to loss of signal. (See page 4.)
No.

Press the POWER key.

Did the TV come on?

Yes. Sleep Timer may have been set.
No.

Unplug the TV for a few seconds. Reconnect and press POWER.

TV Turns off by itself

Check antenna
connection.

TROUBLESHOOTING

Before calling for assistance, please look for the condition that most closely resembles your problem
in the following charts, then follow the instructions for that condition. Visit our web site at

www.sanyoctv.com

.

Is color better?

Yes. Problem is with program or signal (station, cable, or satellite reception).
No.

Adjust antenna direction/alignment.

Did color improve?

Yes. Antenna was not adjusted properly for the channel you’re watching.

No.

Press the RESET key twice (personalized settings will be reset to
factory defaults).

Poor color or no color

Change Channels.

Do you hear any sound now?

Yes.Mute function was activated or volume was turned down.

No.

Change Channels.

Do you hear any sound now?

Yes. Problem is with program or signal (station, cable, or satellite reception).

No.

Press the RESET key twice (personalized settings will be reset to
factory defaults).

No sound, Poor Stereo sound

Press and
hold the
VOLUME
key.

(Continued on next page.)