5 troubleshooting, Searching for errors, 5 troubleshooting 37 – SysKonnect SK-9E21D User Manual
Page 35: Chapter 5 "trouble- shooting

SysKonnect SK-9E21D 10/100/1000Base-T Adapter PCI Express
5 Troubleshooting
Searching for errors
Problem
What to do
Another expansion 
card fails to work af-
ter the network 
adapter has been in-
stalled
Make sure all cables are connected to the correct expansion 
cards.
Make sure the expansion cards are correctly inserted. Check if 
any internal connections in the computer have been disengaged 
or were damaged during the installation of the network adapter.
Check for resource conflicts in the computer. Check PCI Express 
configuration and resource allocation.
The computer does 
not detect the net-
work adapter 
Make sure the adapter is properly seated in the computer.
Try installing the adapter in a different bus master compatible PCI 
Express slot.
The network adapter 
fails during normal 
operation
Load or install the driver again.
LED for receiving / 
transmitting data 
packets (ACT) is not 
illuminated
Make sure the network driver is loaded.
Is there any network overload?
Is the switch port configured correctly?
Is the maximum transmission distance exceeded (see page 17)?
If you have any other SysKonnect adapter installed, compare your 
setup with this adapter.
