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Optical discs, What should i do if the drive tray does not open – Sony VAIO VPCF13 User Manual

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Troubleshooting >
Optical Discs

Optical Discs

Why does my computer freeze when I try to read a disc?

The disc that your computer is trying to read may be dirty or damaged. Follow these steps:

1

Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer.

!

Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data.

2

Remove the disc from the optical disc drive.

3

Check the disc for dirt or damage. If you need to clean the disc, see Discs

(page 117)

for instructions.

What should I do if the drive tray does not open?

❑ Make sure your computer is in Normal mode.
❑ Press the drive eject button.
❑ If the drive eject button does not work, click Start and Computer, right-click the optical disc drive icon, and select Eject.
❑ If none of the above options work, insert a thin, straight object (such as a paper clip) into the manual eject hole on the

optical disc drive.

❑ Try restarting your computer.