Appendix e troubleshooting, E troubleshooting 69, Ppendix – Socket Mobile SoMo 650 User Manual
Page 69: Roubleshooting

A
PPENDIX
E
T
ROUBLESHOOTING
.
SYMPTOM
:
When I press the power button, the SoMo does not turn on.
POSSIBLE REASON
SOLUTION
The SoMo battery does not have adequate
charge.
Plug the SoMo into AC power or insert a charged battery.
The SoMo hold switch is on.
Slide up the hold switch on the left side of the SoMo. If
you have a new SoMo, remove the sticker on top of the
hold switch.
.
SYMPTOM
:
I connected the SoMo to a PC via the USB cable, but the SoMo does not charge.
POSSIBLE REASON
SOLUTION
Your SoMo runs Windows Mobile 6 Service
Pack 7 or later and has USB charging
disabled.
Tap Start | Settings | System | Power Plus | Advanced. Select
Enable USB charging and tap ok.
APPENDIX F: TECHNICAL SUPPORT | 69