Software maintenance – SpectraLink 6020 User Manual
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SpectraLink Corporation
Configuration and Administration
Link 6020 Wireless Telephone
7. Software Maintenance
The Link 6020 Wireless Telephones use proprietary software programs written and
maintained by SpectraLink Corporation. The software versions that are running on
the handsets can be displayed during power on by holding down the
END
button. If
using the Handset Administration Tool, the version displays under the
Firmware
tab
in the
handset ver
window.
Obtaining software updates
SpectraLink Customer Service or an authorized dealer will provide information
about software updates and how to obtain the software (for example, downloading
updates from a website.)
Upgrading handsets via the Handset Administration Tool
See Section 5.4 Software Updates.
Upgrading handsets via over-the-air downloading (Link 3000 WTS only)
After software updates are obtained from SpectraLink, they must be transferred to
the Link 3000 MCU by SpectraLink Customer Service or an authorized dealer.
With over-the-air downloading (OTAD), the download function in the Link 6020
handset checks its software version periodically during normal operation. If there is
any discrepancy the handset immediately begins to download the update from the
MCU. This normally takes less than a minute. During the download, the downloader
icon
displays on the status bar. While memory is being erased and reprogrammed
Do Not Power Off
displays in the text area of the handset.
When the update is complete, the handset reboots. The handset displays the
extension number once it is ready for use.
Download failure or recovery messages
If the software downloaded from the MCU is incompatible with the handset
hardware, the handset displays the incompatible software icon on the status bar.
The handset does not load incompatible software into memory. It remains
operational running the pre-existing software and the incompatible software icon
remains on until the handset is power cycled and the handset software on the MCU
is corrected.
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