Sony VAIO VPCZ12 SERIES - Manual (Page 8)

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Before Use >
Finding More about Your VAIO Computer
4. Customer Information Center
If you do not find the information you are looking for at our site, you may call Sony directly. You can find the contact numbers
on the Sony online support web site. In order to receive the fastest and most efficient services, have the following information
readily available:
1 Your VAIO computer model
You can find it at the lower right corner of the display on the computer.
2 Your computer's serial number
You can find it on the bottom, the back panel, or inside the battery compartment of your Sony VAIO computer. The serial
number is the last 7 digits of the number below the barcode.
3 The operating system on your computer
4 The hardware component or the software program that is causing the problem
5 A brief description of the problem
5. In Store Service & Support (available in USA only)
Make an appointment with a Sony certified technician at a U.S. Sony Style store and get personalized service and support
for your VAIO computer. Sony Style Backstage Technicians can assist with the setup of your new VAIO computer, system
optimization, data rescue, and any repair service you might need.
Visit the web site at
www.sonystyle.com/backstage to find the nearest location.